Search results

I don't have an X10 free account, so I can't really say if it works for me or not. No other users have complained out of the thousands upon thousands of users X10 has, so it really looks like it's unique to you for some reason. I don't want to put you through a bunch of hoops, but could you try...

No problem! Any time you need help, we're here for you! Enjoy!

Do you get an error message? My guess would be the upload directory permissions changed, but there's no way of knowing what's going wrong without some sort of error.

I'm going to need you to provide some more information, so I can help troubleshoot your problem. What isn't working?

Yes, reinstall your software and create whatever you'd like! :) If you want to look at some new software choices, check out Softaculous in your Cpanel. There are hundreds of different software that can be installed in just a few clicks!

Spamming means your account was used to send bulk unsolicited email. This may have been because your website had insecure software installed or because your software was malfunctioning, if you weren't using it deliberately for spamming. Because you are always responsible for your account, there...

1. It can take up to a few days in the worst case scenario, but it can process in a few hours. 2. If there is a reasonable explanation to why you cannot do a phone authentication, you may submit a ticket on your http://clients.x10hosting.com page. There are very few cases I have seen where this...

I show that those domains are not registered to anyone. If you are receiving that error message, it looks like a staff member will have to assist you. I've escalated this ticket.

If that is all that is messed up, you can do this by yourself. It will be easier and quicker for you. In CPanel, go to the File Manager, navigate to the public_html folder, then "select all" and delete. You will have a clean slate to upload your files to.

What information are you filling in, besides the password? I can't get it to generate the same error for me, no matter what I put in.

What client are you using? Does FTP work even though SFTP does not? What settings are you using? Do you receive any error messages?

With the qmail error, I think a staff member will have to assist you with this. I have escalated this ticket.

Your site appears to be working correctly. Why do you think it's messed up?

There is another user who already has this domain registered to him. Is it possible you signed up for a new account when your old one was suspended?

When you changed your main domain, you got rid of your test website. You should have added this new domain as a addon domain from CPanel if you wanted to retain the old site. You can still do this if you change your main domain back from your control panel to what it was before, then add this...

Alternatively, you can use the web disk or FTP to download your website to your computer for backup. Do you have any sort of browser add-ons that may interfere with javascript? I suppose ad blockers could do this, but why they would is beyond me.

Re: Unable to park domain (Error from park wrapper: yourdomain.com is already configu I show this domain is not registered to you nor any other X10hosting Free user. I will request a staff member look into this for you.

I will request a staff member assist you with this.

the permission denied error is definitely a filesystem permission error. You should make sure your folders are all 755 and your files are 644 permissions inside your public_html folder. Joomla! by default should have had the right permissions set, but it sounds like something is awry. The 500...

A staff member will have to evaluate your account and see what is going on. I have escalated this ticket.