Search results

  1. garrettroyce

    Help in DNS

    You must go to "Email Authentication" to manage domainkeys. The DNS tool is not meant for this type of record.
  2. garrettroyce

    AVG threat

    Shows up clean to me: http://www.avgthreatlabs.com/sitereports/domain/?domain=http%3A%2F%2Forderofthelight.x10hosting.com%2F&check=
  3. garrettroyce

    email forwardiing no longer working

    Did you check your spam folder? X10's server get blacklisted from time to time because some of our users like to send spam email from them, so major services like Hotmail, GMail, Yahoo!, etc. start blocking them.
  4. garrettroyce

    Wit's End with SSO and LDAP

    I'm not sure about #1 or #2, but PHP must be compiled with LDAP and unfortunately, I don't believe the free servers have LDAP enabled. SSO seems to require some configuration that you can't do on your end, but I don't know enough about it and the information I found was for PHP 4.3 (we're...
  5. garrettroyce

    email install

    Go to CPanel -> Email accounts -> {Select webtest@testever.x10.mx} -> More -> Configure mail client. This will let you download a little file that will set your mail up for you correctly.
  6. garrettroyce

    Account is Suspended

    'tatief' has no forum account. etatief is your currently linked hosting account. I'm guessing something got mixed up and you signed up for a second account inadvertantly. I'm assuming you want the account 'tatief' to be linked to your forum account and 'etatief' to be deleted. I will escalate...
  7. garrettroyce

    Database

    User and database names are in the form of CpanelUserName_MySQLUserName and CPanelUserName_DatabaseName. If your CPanel name is 'joe' and your MySQL user is 'user' for database 'db' it would be 'joe_user' and 'joe_db', respectively. If you haven't done so already, you have to create the...
  8. garrettroyce

    password

    Your clients.x10hosting.com login is unique. If you haven't registered, you will have to do it.
  9. garrettroyce

    Please Delete My Hosting and Forum Account

    Forum accounts are not deleted. I have put your account into suspension and it will be deleted after 14 days.
  10. garrettroyce

    My site is not opening

    I get a not found error. Are there any files in your public_html folder?
  11. garrettroyce

    While installing Exponent CMS it says File upload Disabled....

    You'll have to ask the people Exponent what this error is. They're the experts on it. If they can tell you why this error occurs then I can tell you what we can do to try and fix it.
  12. garrettroyce

    request

    No Suspensions are erased. It's ok, just try what I said. If you have a problem still, we will help you then.
  13. garrettroyce

    Subdomain not in public_html

    It should be possible. I've done it before. It will add it as a suggestion, but you can delete it and put whatever you want.
  14. garrettroyce

    request

    I would use CPanel to upload. Using PHP software can cause problems for large uploads. If you follow the rules on using images, you will be OK. If you have any questions about what photos are OK on your site, please ask and we will help you.
  15. garrettroyce

    Account Suspened For Incorrect Reason?

    I can't see why you were suspended just looking at your website. This may be a mistake or it may be something hidden within your site. A staff member will have to double check this for you, since I cannot access the internals of your account.
  16. garrettroyce

    request

    The ticket is for high resource usage (HRU). This means you were using too much CPU, too many processes, processes were running for too long, etc. On the 3rd time, you cannot unsuspend yourself. You must confirm you will stop doing what is causing these supensions.
  17. garrettroyce

    request

    You have permission to unsuspend yourself. However, if this happens again, you will have to submit a ticket. I've unsuspened you this time. Please be careful.
  18. garrettroyce

    While installing Exponent CMS it says File upload Disabled....

    Will it work with the open_basedir restrictions? That can't be disabled. As for file uploads, I'm not sure why it's saying that. File uploads are enabled. Do you know if Exponent CMS connects to the Exponent server and uploads files from there? That could be the issue. If you believe it is so...
  19. garrettroyce

    Serious 500 internal server errors are popping up everywhere now!

    Thank you for the information. I have presented it to the staff for evaluation. As soon as I know more, I will try to reply back to this thread (unfortunately, I have a job outside of X10, so it may be a while before I can update you).
  20. garrettroyce

    500 Internal Server Error

    From what you tell me it seems like what you're doing is not causing the problem, but I don't have the ability to say anything conclusive. I've notified the staff about this problem and they will find out if something needs to be fixed or how to advise the users what is causing this error.
Top