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Hi, This is probably caused by the Site URL setting in WordPress. Please ensure that your Site URL is set to your new domain name. You can usually find this under "Settings" then "General" in WordPress. Please see this article on WordPress' website for further information...

Hi, Unfortunately, cPanel checks that your domain is pointing to our nameservers, before you can add it. You can still configure your subdomains afterwards, though. If you change the nameservers, you can specify records for each of your subdomains in the Advanced DNS Editor. ;) Thank you,

Hi, I'm not so sure that I understand your question. Please could you clarify? Thank you,

Hi, Please re-attempt your PDO connection, and let me know whether you are still facing issues. ;) Thank you,

Hi, Please could you check again? This should now be sorted. :) Thank you,

Hi, No, we cannot allow access to a suspended account's files, due to the legal risks that have already been described. Sorry for the inconvenience.

Hi, We cannot offer backups for suspended accounts, and we have no plans to start giving backups to suspended customers. Since your site contained an illegal installation of popular forum software, giving you backups would mean we would be distributing illegal material, which we cannot do for...

Hi, You would need to point your domain to our nameservers, and then add it as a Parked or Addon domain. After doing this, you can then configure CloudFlare, either through CloudFlare's website or by using the CloudFlare button in cPanel. ;) Thank you,

Hi, There was an issue with your account's PHP configuration. Please could you try again? This should now be sorted. ;) Thank you,

Hi, What error message are you receiving? :) Thank you,

Hi, I'm going to lock this thread for now, since your account has been suspended for hosting an illegal version of Invision Power Board. If you feel the suspension was made in error, please create an appeal from your control panel. Thread locked. Thank you,

Hi, Unfortunately, there is no way of regaining access to an account if you have forgotten both the username and the email address. We cannot delete the account, since we would have to prove that you are the owner to do this. Sorry for the inconvenience. Thank you,

Hi, I have enabled the SOAP extension for your account. ;) Thank you,

Hi, You can change your account's email address by going to the "Settings" section after signing in. If you can't remember your email address, you should be able to sign in with your account's username, instead of the email address. ;) Thank you,

Hi, The images on your site appear to be loading fine here. What issue are you having, exactly? :) Thank you

Hi, Thank you for reporting this. The link has been corrected. ;)

Hi, In your .htaccess file, please add a "RewriteBase" line for /Drupal. RewriteBase /Drupal Thank you,

Hi, I have added your domain as a Parked Domain, and your website now appears to be loading. ;) Thank you,

Hi, Please check that you are signing in with the correct email address. The email address associated with that site is a @yahoo.com email. Thank you,

Hi, It looks like your account was terminated on 9th March 2015 after a cancellation request. Please could you give me a link to your site? Thank you,