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  1. Anna

    Change a letter!

    core
  2. Anna

    Radio Statistics Not Working on my website

    There's always the possibility that the port you are trying to use to see if the radio is online is blocked in our firewall. Free hosting does block all but a few commonly used ports. Also it would not be something we'd add an exception for based on user request, unless it is something of...
  3. Anna

    Is it possible to add backup function for free hostings? with limitation like 1 time

    Re: Is it possible to add backup function for free hostings? with limitation like 1 t Just click the files/folders you want to add to the backup, holding down ctrl allows you to chose multiple files/folders. The image in the guide is most likely from an older version of cPanel.
  4. Anna

    another problem

    Hello, After you deleted the files/folders in cPanel as per your other ticket, were you able to visit cPanel? Your account is missing a few of the default files/folders that should not have been deleted.
  5. Anna

    Hello I can not enter on a site gives out an error help please

    You will not be able to change any php.ini configuration on shared hosting. You would need to remove those directives from your .htaccess.
  6. Anna

    Regarding Prime-Account

    It is highly likely that the reseller in that case did cheat you and you should try and dispute it. The original theme author does not allow reselling of the theme. The official page for the theme is: http://wparcade.com/ The current account will be terminated sometime after at least 14 days...
  7. Anna

    Regarding Prime-Account

    It concerns your theme, and no matter the account is still Permanently Suspended.
  8. Anna

    Un-Suspend my account....

    I have replied your other thread, short story, your account will NOT be unsuspended.
  9. Anna

    Regarding Prime-Account

    Hello, Your account has been permanently suspended since we received an official DMCA take down notice, which means you were infringing on someones copyright. None of our hosting packages allows for this.
  10. Anna

    Server Running out of diskspace?

    Starka diskspace issue has been sorted.
  11. Anna

    Can't get into cPanel

    Yes, the username listed for Free Hosting in that screenshot is your cPanel username. Please try using the password reset option available under Account -> Update password
  12. Anna

    Regarding Prime-Account

    The arcade plugin does indeed seem to be a part of what's causing the HRU suspension. The first log entry that I checked, which is what I based my first reply on, did only indicate the index.php file though, which isn't very conclusive. The log entries for the latest suspension however does...
  13. Anna

    Regarding Prime-Account

    I've unsuspended your account and taken a look at the site and the logs. With your current usage, there's still a chance you will get suspended on Prime. Highest note for CPU usage was a bit over one full CPU, limit is set at maximum 25% for a limited period of time (60seconds), by using more...
  14. Anna

    default web site page.......

    Your main domain loads up just fine for me, if you still get redirected, please try clearing your browser cache.
  15. Anna

    Acount Suspended

    You did upload and install a youtube downloader/proxy script. This is not something we allow, there for your account was suspended, permanently.
  16. Anna

    Website does not exist O.o!

    Your domain works fine for me right now, do you still get the does not exist message?
  17. Anna

    Require answer concerning Messenger program

    quick note, chat scripts are no longer disallowed by ToS, so as long as it stays within limits resource wise it'll be fine.
  18. Anna

    Allow signups for web design students

    Each IP that is used for sign ups would be given a temporary block for 24 hours to prevent people from creating more then one personal account (only one free allowed per individual user), sounds as you would be victims of this setting. Once created there should be no problems at all to access...
  19. Anna

    Site Problem :Default web site page

    Clearing browser cache is usually what does the trick in that case. Your site loads fine for me right now.
  20. Anna

    I can't to register a new account????Why disable signup????

    We did block the countries that stood for the top 5% of all fraud abuse we had in the past (there's a few that's blocked). So you could thank your fellow country men/women for abusing our service.
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