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For the record, you were sending out 5099 emails, all within an hour, which would be why you got suspended.

This should now be sorted. If you still get the errors in 30 minutes, you are free to submit a support request. Closing thread.

We're aware of this and looking into it. One of the problems with troubleshooting is that it does not throw an error for everyone that tries to view the sites. This means the problem most likely is somewhere in the load balancing setup, just got to figure out where, and specifically which...

I can see some of the problem/confusion might have to do with the fact that email is listed under another account then the one linked with the forum account used to post here. Seem you have two forum accounts, and two hosting accounts. Support requests must always be done with the linked forum...

That should be "overall_header.html" in /styles/prosilver/templates/

Hello, Your site appear to be loading fine for me at this time. I recommend that you make sure you have a good backup of your site, we do not at this time have any backups for free hosting.

The pages your friend gave you to upload is indeed phishing sites, design to log and store facebook usernames/passwords. The suspension is permanent, all access, including backups, revoked permanently.

Hello, I have unsuspended your account.

<a href="graphics.html" ..... > There is no file graphics.html in the root of your account, which would be why the link to that fails (same for the others), and there's nothing in .htaccess to suggest there's supposed to be any URL rewrite to enable that to be a valid document name. What is...

Depending on how much you actually wanna change, the files in: /styles/themename/templates - All html files /styles/themename/theme - All stylesheets /styles/themename/imageset - All images The default style on a new install is prosilver, so in that case it would be like...

No need to do anything, we gave the server a gentle kick, usually takes a little time for mysql to get talking to cpanel again after that.

Starka should be back into normal operations now, had a lock up.

Deleted from where? There's no hosting account listed under the forum account you are currently posting from.

yeah, only way to get a valid key would be going to http://www.vbulletin.com/ and buying a license at $195 (forum only license)

Took a quick look in your account. Looks like you uploaded the forum into your root, anything you want to have visible on the web need to go into public_html folder. Also it does look like you deleted all folders that came with the account, most of those were needed to keep your account...

Hello, The ghost email has been removed.

You can, once this one has been terminated, which will be no sooner then after at least 14 days has passed since the suspension was placed. Do note, it could be considerably longer then 14 days.

If you do not have a valid license number, then the suspension would be permanent as that would mean you have an illegal, nulled, version of vBulletin. The only reason you got away with it this far is you apparently was lucky enough to not get manually reviewed previously. Now with our improved...

You should now be able to add the domain. Note that if you want it as your main domain you can't have it added as an addon, or parked, domain in cPanel.

Re: help please This is a question more suited for "Programming Help", so I'm moving it there.