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Hello, I have removed the domain from the name servers, you should now be able to re-add it. Regarding the defaultwebpage, I get your site to load up fine, so if you still get that please try clearing the browser cache.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, The actual folder containing the survey was set at 777, I changed it to 755, and your site does no longer give an error. If there is something in that folder that needs to be writable, please set the perms on that specific file/folder. If there's something that is going to be executed...

Hello, Mail spoofers is not something we allow, nor is iStealer. Your account is permanently suspended, which means it will remain suspended until terminated.

Hello, Copyright infringement is part of our Zero Tolerance policy, which means the account is permanently suspended awaiting termination.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Closing thread as it does not contain a question or an actual support request. If there is something you need help with, please re-open the thread by clicking administrative, or simply submit a new support request.

Hello, I have started the restore for your account, it should be available in a couple hours. I'll close this ticket, you can re-open it by clicking "Administrative" if the account is not back in working order in 24 hours. Ps. your new server is Starka - https://starka.x10hosting.com:2083...

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, I have started the restore for your account, it should be available in a couple hours. I'll close this ticket, you can re-open it by clicking "Administrative" if the account is not back in working order in 24 hours. Ps. your new server is Starka - https://starka.x10hosting.com:2083...

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

I went to sort your account, to bad you just made me use valuable time to restore an account just so I could properly suspend it for the phishing site you had on the account. Account is now permanently suspended and will be terminated.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, Your account has been restored, and shoudl be in working order. If you encounter any login issues, please try reseting your password through account panel, it is a known issue after the migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the account...

I went to sort your account, to bad you just made me use valuable time to restore an account just so I could properly suspend it for the phishing site you had on the account. Account is now permanently suspended and will be terminated.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Due to the amount of resources needed to run ffmpeg this is not something that we will install on the servers, to be able to use that you'd need a VPS.

Hello, That domain is no longer associated with your account, in other words it is not listed within your cPanel as addon or parked domain. Seem it was lost in the migrations. You'll need to re-add it in cPanel. Sorry about the inconvenience caused.