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Re: why my site is redirected to suspended.page but in my account the status is "Unsu The limit is a lot tougher on free plans then on paid plans. The suspension I did see dated back to the 17th, so it was not a new one. I can not check the logs right now (I'm not at home so can't access it). I...

Once logged in this is the link that directly takes you to submitting a ticket: https://clients.x10hosting.com/submitticket.php?step=2&deptid=1 Or you can send me an PM with the following (do not use the send e-mail option as I can not check the associated e-mail from where I am now): First...

Re: why my site is redirected to suspended.page but in my account the status is "Unsu Hello, I checked and it seem that your suspension was not lifted, our system said it was still suspended (high resource usage). It is possible that the server did not respond correctly at the time you...

Hello, Yes you can do that. Just sign up for and activate your paid account at http://x10hosting.com/premium.php Once the account is activated you can request your free to be transferred by submitting a ticket in the clients area you will get access to. We will move everything over to the new...

Your account is not suspended, I can view that site (crm-up.com) just fine.

As gsonline points out, if your account was moved to premium hosting from free, it's most likely a matter of dns wrongly being pointed to your free account after the account was moved from old lotus to new lotus. This is something very easy to sort in that case, just a matter of pointing the...

Are you trying to login with your forum or your cPanel details? If you tried with forum details, can you please try with the cPanel details?

Hello, All sites hosted here must be available in English, Spanish or French, which means that if you want to have the site in chinese you must provide a full translation of your site into one of those languages.

Hello, As long as you stay within the TOS it can be done on a VPS. However we do not support any third party installation, configuration or troubleshooting. All VPS's are unmanaged, which means that all we support is getting it online, and keeping it online. Additional software other then one...

Hello, If you get that IP, it does indeed seem like your account has moved, that said it is not entirely certain that all accounts are moved yet, even so they are likely not all moved yet. This means that during the time of transfers there will be high stress on the servers, both the new and...

making changes to a server, such as changing main domain, that is currently being migrated can cause some issues, mainly as the account can be package for move before you do that change. Which means that once your account becomes active on the new server it is reverted back to the old domain.

yes, this affects all free servers.

Hello, For information about what is going in please see: http://x10hosting.com/forums/news-announcements/115601-updates-upgrades-etc.html

A more extensive explanation, and a rough time frame, can be found in this thread: http://x10hosting.com/forums/news-announcements/115601-updates-upgrades-etc.html

Seem to have emerged with the move to Chicago and new servers/IP, as carl6969 says, nothing to worry about. I will alert Corey to it, so he can look into it and sort it out. Though that'll be a few hours from now at least.

I have been around a while as well using free hosting (although I currently do not use a free account) and I recall there being 2 major changes causing issues like this in the time I have been around (bit over 2 yrs), one of which did involve the move to the Dallas data center we are now leaving...

mail() will be enabled again when maintenance is completed. It is currently disabled to relieve the servers of stress.

For paid accounts, please refer to the client area at clients.x10hosting.com for information and support. Your account is up and operational. Next due date would be 18th of April, you should get an invoice in your mail soon if you haven't already

the last announcement at http://x10hosting.com/forums/news-announcements/115601-updates-upgrades-etc.html speaks of mid next week. I do not hold any more information about that about the progress. Though your site and databases may come and go a couple times during that process.

Most likely it is not deleted, just indicates that cPanel can not see the database due to database server being down. Which would also be why you can not create a new database. Database(s) should return once the database server and cPanel speaks with each other again, which at the latest should...