Search results

Hello, I apologize for the inconvenience caused, as you may have noticed the support site is currently not accessible and up until recently staff had no way of viewing the old tickets either. I did however reply to your ticket just half an hour or so ago, you should have gotten a mail about...

You should have a link in your clients area. Otherwise you should be able to use yourdomain.com:2082 or server.x10hosting.com:2082 for premium.

yes, since you will have the same IP when the domain kicks in it'll still work using IP to get to your account (I'm assuming you mean: ***.***.***.***/~cpanelname). However you probably won't need to wait two days for that, most cases it is operational within a few hours of configuration.

MySQL should be back.

Lotus had a minor issue, should be all good now, though we'll keep an eye on it for now.

mySQL should now be back up.

Should be back up.

It is always your responsibility to know what you upload, as it is your responsibility to keep backups of data you feel is important. In all honesty, we don't want user that break the TOS by uploading illegal content, so it's just fine if you go elsewhere.

Can you please try now?

I have closed this thread as it has gotten out of hand. Each user in need of assistance should ALWAYS create their own thread. I have created a new account for the OP, but due to the system maintenance I am currently unable to link it to a forum account, which unfortunately will cause a...

No, that's not me :)

You'll need to check your crons, log show them to be causing this. Remember that there must be at least 5 minutes between each run. I have unsuspended your account.

if you can view them in phpmyadmin but not access them with the site that'd suggest that the Joomla config is wrong. Have you verified that Joomla has localhost set as database host in the configuration file?

Sorted over irc. closing thread.

There is not hosting account linked to the forum account you currently use, what is your cPanel name?

having more then one set of name server makes the browser confused, especially if they say your domain points to different IPs, which is likely the case. In theory you can have more then one, but then you MUST have the domain configured the same on the name servers, so unless you can actually...

Lates note in status.x10hosting.com tells that there were some additional hardware they needed to swap out as a problem were discovered. Also says Lotus, Stoli, and Chopin will be done shortly, which probably would mean they are currently being worked on seeing as that post was made a bit ago...

Re: Trying to reset my control panel password: i didnt type well my mother's maiden n I have reset your security question as well. Please start your own threads for support requests, it might be missed if it is inside someone else's thread.

If all goes as planned, yes

I know for sure that the original ticket got a reply, at which point you should have gotten an e-mail regardless if you can login to support or not. Simply replying to the e-mail would create a reply to the ticket.