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  1. Anna

    domain and cpanel password not updating

    changes should be rather quick and change almost right away, at least within a few minutes in the normal case. If there's no pending password change showing under "Change cPanel Password" that would imply the change is completed. what domain are you trying to change to? Note that the domain you...
  2. Anna

    never received confirmation email.

    looks as your account is up and running. We've had a few occasions where the welcome mail didn't come through. You should be able to login to cPanel at http://itp.x10hosting.com:2082 (or http://lotus.x10hosting.com:2082) using the cPanel user name and password you did chose during sign-up. Note...
  3. Anna

    Chat Scripts

    good call vigge, totally forgot about that part.
  4. Anna

    Chat Scripts

    I'm gonna escalate this to get an answer from one of the admins. Chances are the constant calls to that server would cause the resource usage to go high though.
  5. Anna

    Suspension Apology

    No, there's no unsuspension available in this case.
  6. Anna

    Suspended

    Your account shows as unsuspended. When you are suspended for inactivity you can request unsuspension yourself through your account panel. You do not need to request that through the forums.
  7. Anna

    Suspended

    commenting to it would change it's last activity time stamp (ie how old it is), not sure if changing status would change the time stamp, but in general it s best to wait for reply, you should get an e-mail when there is one. Most cases we tend to the oldest tickets first. Sometime we go in...
  8. Anna

    Account Upgrade

    Case closed. I'll close the thread as well.
  9. Anna

    Never got a confirmation email

    I have now changed your e-mail address to be @gamil.com. You will most likely need to request the confirmation e-mail to be resent to get it.
  10. Anna

    Account Upgrade

    you account should now be upgraded to ad-enhanced advanced :) Ps. don't be alarmed if you don't see the ads showing, as long as the code is actually there it's all good.
  11. Anna

    .com domains

    x10Hosting does not offer you to buy domains through us. You can however use any domain you have purchased through godaddy (or other domain registrar). Don't think you can use domain masking, but you'd end up with a scenario where your address bar would show...
  12. Anna

    Never got a confirmation email

    unfotunately some of the free e-mail providers seem to block x10Hosting mail, due to previous abuse of the service. We always strive to stop the abuse before they can do harm, but sometimes the mail providers are faster then us, which leads to them adding us to their blacklist. Though after...
  13. Anna

    Account Upgrade

    I'll be happy to upgrade your account if you correct a minor typo you have in the ad code you have placed. You have put <script type="text/javascript" src="http://x10hosting.com/adserve.js?advance"></script> the correct would be: <script type="text/javascript"...
  14. Anna

    Count to 200

    Re: Count to 50 hehe, not gonna let you get away with it once more... back to 0
  15. Anna

    Delete my account

    Your account has now been added to termination queue and will be deleted shortly. Thank you for using x10Hosting. If you in the future wish to do so you are welcome to sign up for a new account.
  16. Anna

    Addon and Sub Domains

    You can not remove the subdomain created when adding an add on domain. The system will give you this error if you do try:
  17. Anna

    Hi! Im YveZ - What is x10hosting.com name server?

    the name servers are: ns1.x10hosting.com and ns2.x10hosting.com
  18. Anna

    Unable to access account

    When did you last use the account, or more importantly when did you last login here at the forums? It is a requirement to login to the forums regularly, up until recently it was required to login once every two weeks to keep the account active (it has now been changed to once every 31 one...
  19. Anna

    Hosting suspension explanation

    case closed. Closing thread as well.
  20. Anna

    x10hosting.com subdomain

    each user is allowed only ONE hosting account, so that would in fact be breaking the TOS to create another one.
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