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  1. M

    email: error message is "(after RCPT TO): 550 authentication required"

    Please try following the instructions in https://community.x10hosting.com/threads/x15-email-issues.210984/ If the box "Use this server to handle my e-mails. If not, change the MX records and uncheck this option," is already checked, uncheck it and click save, and then recheck the button and...
  2. M

    Resolved x15 Email Issues

    Just to verify, you did click the save button after checking the box?
  3. M

    Resolved x15 Email Issues

    Please follow the steps above on the original post and report back
  4. M

    requesting unsuspension

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  5. M

    Improvement at the limit

    PHP Memory Limit can be increased in hosting control panel. Extra Features > Select PHP Version > Options > memory_limit
  6. M

    Login problems on x13

    https://community.x10hosting.com/threads/x13-sso-login-issues.216919/ You can either follow instructions above to reset DA password to be same and your account panel password or you change your account panel password in the profile tab.
  7. M

    requesting unsuspension

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  8. M

    requesting unsuspension

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  9. M

    In Progress x13 SSO Login Issues

    Users on x13 may be experiencing issues when trying to access the hosting control panel. The following alert is also displayed when you log into your account panel: Following is example instructions on finding this information: In your account panel, if your page looks like this: When your...
  10. M

    requesting unsuspension

    What is the reason listed in the account panel https://x10hosting.com/panel (you may have to click the green button of your service to see more details)
  11. M

    Unsuspension Requests

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/ The suspension reason is directly stated in your account panel https://x10hosting.com/panel
  12. M

    Can't send email to Gmail

    Gmail is likely rejecting it, a NDR is not a requirement for rejected messages. From what I see on your domain, there are 3 issues all of which contribute to mail servers to be able to reject messages from you outright. 1. Incorrect SPF Record - please edit your SPF TXT record to add...
  13. M

    Add SSL Certificate to SSL Hosting - Free Tier

    SSL is managed in hosting control panel Account Manager > SSL Certificates > Get automatic certificate from ACME Provider
  14. M

    requesting unsuspension

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  15. M

    how do I login to control panel?

    x13 SSO login may not work for some reason. This means you may not be able to click "hosting control panel" and access. You will need to enter your username and password or the hosting service. Our web team is working on updating this feature. The username is shown on your account panel. If you...
  16. M

    Request to Restore Access – Using Cloudflare CDN for Legitimate Website Acceleration

    I didn't say it was not allowed, just that it generally won't work. Please follow unsuspension request guidelines. https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/ The account panel https://x10hosting.com/panel informs you of the reason for the...
  17. M

    Unable to Unsuspend: "Multiple Users" Error on Login - Please Help

    You openly violated the rules. Pursuant to those rules, you forfeit all rights to it.
  18. M

    Opposite request:

    It will auto suspend in 30 days for inactivity, and be subject to termination approximately 30 days after.
  19. M

    Request to Restore Access – Using Cloudflare CDN for Legitimate Website Acceleration

    Please follow unsuspension request guidelines. The account panel https://x10hosting.com/panel informs you of the reason for the suspension. Also, the free subdomains are not compatible with Cloudflare. Under standard DNS convention, it doesn't work that way,
  20. M

    requesting unsuspension

    What was the content of the file? The account panel informs you of the suspension reason https://x10hosting.com/panel Please follow request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/ This is your 3rd post, and so far you have not...
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