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You uploaded a nulled script, which means you uploaded something that was supposed to be paid for, but you didn't, such as a vBulletin forum. This is a permanent suspension, regardless of whether or not you were aware of what you did. Therefore, we cannot unsuspend you.

No. As Livewire mentioned, you broke the rules and we can't unsuspend you and without unsuspending, we can't get any backups.

Proxies are not allowed on x10hosting. This falls under our Zero Tolerance Policy and is against our TOS, which you agreed to when signing up. Therefore, we are unable to unsuspend your account.

Welcome back to x10hosting! :)

Proxies are not allowed on x10hosting. This falls under our Zero Tolerance Policy and is against our TOS, which you agreed to when signing up. Therefore, we are unable to unsuspend your account.

You were suspended because one of our community staff found that your site had information or tools related to Facebook game hacking. Hacks are not allowed and fall under Zero Tolerance, therefore we are unable to unsuspend your account.

Hello and welcome to x10hosting! Yes, this is possible. We also have cPanel and you can upload a full zip file (or another compressed format) through there as well as databases (through phpMyAdmin). Its possible to upload the 50 mb as we don't have any size limit for single files through cPanel.

Sorry, but you agreed to the Terms of Service when signing up and proxies fall under our Zero Tolerance Policy, so you cannot be unsuspended.

Sorry, we cannot unsuspend you. Proxies are not allowed on x10hosting and fall under our Zero Tolerance Policy. Your account will automatically be deleted in ~14 days.

Sorry, but we cannot escalate deleting anything of suspended accounts. Your account was manually suspended for a Zero Tolerance violation and therefore you will need to wait until your account is automatically terminated in ~14 days.

You've been suspended by our CEO recently and we can't unsuspend you as this is a Zero Tolerance suspension as your account was in violation of our Terms of Service.

This was part of our TOS and is Zero Tolerance. You agreed to it when you signed up. We cannot unsuspend your account, which will be terminated automatically terminated in ~14 days.

Hmm for some reason, your site shows suspended though I don't see you as suspended. I'll escalate this thread so the staff can help you. Click on the yellow bar at the top to view the support ticket.

Did you try resetting your password from http://x10hosting.com/control (login with forum info)? Make sure you use the correct URL (http://starka.x10hosting.com:2082) and the correct username (not the same as forum username).

Sorry, but this breaks our Acceptable Use Policy (under Offensive Content) We cannot unsuspend your account for this.

What's the error message you get? If it simply doesn't load, a firewall might be blocking the port. Try a proxy such as http://www.hidemyass.com/

SSL/TLS manager is not enabled on free servers. This is because to use a private SSL certificate, it requires a Dedicated IP, which isn't possible to get on free accounts. Yes, you need premium to do this.

That IP is the exact IP that your account is hosted on at x10 and this is your domain's IP address if it is hosted here. Note that the IP may change if we do any server migrations, so be sure to check the news.

PHP Mail is enabled and should be working. By the way, your site is in Russian and seems to be a service to send anonymous emails, which can easily cause the server to be flagged for spam. Both of these are against our TOS and zero tolerance.

Go to cPanel (http://boru.x10hosting.com:2082) --> File Manager to delete index.php and upload your own files. index.php is located in the public_html directory.