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If you indeed have a premium account you should not be affected by our migrations. I do see that you had a prime account though, prime was paid for yearly, or possibly paid for 3 month at a time, so if you never renewed it, the plan would be expired since long. Prime has not been offered for a...

You might need to clear the cloudflare cache, the default domain does not come with the same error and they should by all logic show the same content.

I see you are using cloudflare for your custom domain, which points to the default domain and should thus show the same content (the default domain works fine), have you updated the DNS on cloudflares site to reflect you are on a new server, with a new IP? The IP of your server is: 198.91.81.15...

Seeing that both your sites utilizes cloudflare cache, they should not be too affected if our servers are temporarily a bit slow, which can happen on free hosting since there's always a possibility someone does something stupid and resources are a bit more limited then on premium hosting. I...

I have added more disk space to your account.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. We never said the requirement was halted, we said automatic suspensions was halted temporarily. Two weeks ago, as part of our maintenance...

The site is next up for an overhaul, we just want to get all the underlying code, including our backend for account management, up to date and modernized before we start changing the visual parts as well.

You might need to clear cache. I see a page with red text (video jukebox home page) on white background.

I see that your site works without errors right now. However, some of the content is questionable since free hosting does not allow adult content. With the variety in your shop you may be better of with premium hosting. If you wish to remain on free hosting any adult items needs to be removed.

PhpMyAdmin can only be accessed from "MySQL Management" page. We removed the link from under "Extra Features" as that consistently asked for username and password, which caused for confusion. The link under "MySQL Management" will automatically log you into phpMyAdmin, but it will only work if...

During testing you managed to get your self blocked for attempting, and failing, ssh logins. SSH is not available on free hosting, and I know some secure protocols in ftp (SFTP) does use that as their login port which is likely why. I have removed your IP from the firewall.

We can't control what IP you connect from, we don't have anything to reset as it is logged on each visit and not a setting. You might be able to login directly to DirectAdmin, but keep in mind that it does not log towards keeping your account active in that case. Your server is...

You're permissions was a bit off, starting with public_html being wrong which is likely the main reason for the errors. I have corrected all permissions by running a recursive command on the server. Typically files should have: 644 and folders 755 Having any of the files/folders inside...

Restore is running for your account now and the account should be good to go in a few minutes.

Restore is running for your account now and the account should be good to go in a few minutes.

I'm looking into this. The restore package was not readily available on the server that I have access to, but I have notified admin that can access them.

Yes, the .2 IP points to the old server that will be taken offline eventually (they remain as an extra backup so far)

I can see your domain does use cloudflares nameservers though, so if you want to keep using that you need to login to the account there and update the A record with the IP of your server, which is: 198.91.81.12

Name servers has not changed at all, ours are ns1.x10hosting.com and ns2.x10hosting.com

Glad to hear you got it working.