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Garret was a bit misinformed, the accounts we have backups of, that are easily available was of those that got terminated after having been inactive, they do present some of the same problem you initially had so he thought it was due to that. Yours was however never one of the deleted ones. Of...

Would you by any chance be at a workplace/school environment? It is not uncommon for those places to block ports that are normally not needed for access, nothing on the server should prevent your login.

I don't think that is the place you want to use, the first prompt would be about pop3 account. I believe that configuration would be to allow gmail to use your mailserver for sending all emails. I have my gmail configured for swedish, so not exactly sure what the option would be in English...

It is in DirectAdmin. You should not get a timeout on that, the only thing on that button that is still linked with cPanel is the name on it, you would get to directadmin with it though. I'll take a peak on the server.

That's not what I see and to my knowledge no one else has had the log miss their login, but they may just not have said anything about it. I will however notify higher ups so they can take a look, though I also know that the whole backend system, which among other things keep track of the...

Creating the account is however easy, under "Email manager"->"Email accounts", just click "Create Account" and fill in the required information.

Email forwarders are not available for free hosting at this time, we can help remove any existing ones however if it would be needed. Best course of action may be to use gmail as your mail handler completely, by setting the mx records accordingly, but since I don't use that option I can...

Logins are only counted when you do login on the SSO page at: https://x10hosting.com/sso/login If you go directly to the server, or login through ftp, that is not logged as to keep the account active. During maintenance the automated suspension/terminations has been on hold, this was a manually...

We actually purged accounts where there was no login made in the past 60 days prior to purge (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

We actually purged accounts where there was no login made in the past 60 days prior to purge (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

I have bumped your available disk space up to 1gb.

We actually purged accounts where there was no login made in the past 60 days prior to purge (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

We actually purged accounts where there was no login made in the past 60 days prior to purge (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

Looks like the actual redirect come from within wordpress. Wordpress always use the configured domain, so if it is configured with https it will use that and do an internal redirect. See this article for how to change that: https://wordpress.org/support/article/changing-the-site-url/ I have...

Could you please try now?

I have restored your account. Make sure to login at least once every 30 days to ensure it is kept active, I'd aim for a bit more frequent to be sure though.

Your account has now been restored. You can get a premium account at: https://x10premium.com/order Under "Addons" (second part), you have an option to mark that you want the free hosting account transferred automatically to the premium service.

The IP is not blocked. We do recommend that you login through the portal however, as that is the only thing that counts towards activity on your account (logging in once every 30 days is a requirement for free hosting). Using that will bypass the user/password and use a session based login with...

The account is properly located on the server when I check right now. In your case the problem is related to a redirect to https, the best course of action would be to remove that. You can turn on ssl for the domain and it would load up the site, but you would be using the server cert which...

I have restored your account. Please make sure you login at least once every 30 days going forward to ensure the account stays active.