Search results

I have reactive the account. Please remove the domain within 72 hours and add a new one to prevent any future automatic actions.

I have re-enabled this option for your account. Can you please log out and back in which should then provide DNS management / control to you.

We have allowed the new domain you added as this seems to have been a false positive Please allow a few hours for the system to fully resync and active.

Hello, Thank you for the video. This is certainly not replicable on any of my machines When you click to open the control panel a secondary window shows and pops up. Is it possible you disabled pop ups on x10hosting.com? Can you check your web console ( f12) when you attempt this to check any...

I do not see any suspension on your account at this time

We do not see any suspension on your current account at this time.

Can you confirm if this shows any errors or provide a screenshot of what you see on the screen when attempting to access this?

You will need to re-generate a new SSL via your account management > SSL certs section of your DirectAdmin panel

I can not reproduce this at this time. Therefore, I believe this will be local / browser related. Can you attempt to do this on a different browser?

I have increased the available space for you!

This should now be enabled correctly under the account and domains management section.

This should now be enabled!

You have to cancel the automatically payment from your own PayPal account. This is a subscription service and that is currently how this is cancelled. If you have any issues cancelling this via your Paypal service please let us know. I have refunded your payment as requested and downgraded...

I can see the IP address you are using is indeed attached to other services. The other services however have not been setup and only have client accounts. Therefore, I have removed the block for you. Can you re-attempt to access this in about 1 hour from my reply to allow our systems to sync...

Can you confirm the exact steps you are doing to complete this? Please include screenshots from DirectAdmin

We can see this is now enabled and the site loading correctly on our end.

This is not working based on the network you are using. Please disconnect from VPN services and try again.

The issue is "frutigen" is not allowed currently. We can remove the domain and you can re-add using the mentioned Frutiger.

This will not be allowed. If the name should have been "Frutiger" then it should have stated that

I can not reproduce this. Can you re-check and let us know if you see this still happening?