Search results

  1. M

    Improvement at the limit

    You need to be using at least 75% for the disk space increase to be considered. 3 conditions must be met when making your request and will be verified by admin. 1. 75% of current allotted usage is used. 2. Service more than 7 days old 3. compliance with TOS and AUP (which will be verified after...
  2. M

    Improvement at the limit

    You need to be using at least 75% of current allotment first.
  3. M

    i need it for a class

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  4. M

    Suspended?

    Please try Account Manager > Domain Setup Is there a triangle with exclamation point next to your domain? if so, check the check box next to your domain and click suspend/unsuspend if not, check the check box next to your domain and click suspen/unsuspend, and then do it again.
  5. M

    please unblock my account

    This error code is not showing any error. Please try again and provide new error code if applicable
  6. M

    Cannot access the cpanel

    https://community.x10hosting.com/threads/x13-sso-login-issues.216919/
  7. M

    How to free hosting domain subdomain X10 hosting ?

    This is all managed in hosting control panel. Adding a domain can be done in Account Manager > Domain Setup > + Add New (current allowable free subdomains are x10.mx and x10.network) Adding a subdomain to your existing domain can be done in Account Manager > Subdomain Management > + Add Subdomain
  8. M

    I'd like to ask why the X10 hosting website's Hosting Control Panel

    Can you elaborate more on the issue. The details provided are unclear.
  9. M

    Event scheduler

    Pricing is listed on https://x10premium.com/order
  10. M

    imap certificate is not trusted

    Try changing the mail server hostname to the same server name your service is located on. For you, that would be x12.x10hosting.com
  11. M

    Suspended?

    Please click the button of your service name and then click the Hosting Control Panel button. Are you able to get into the hosting control panel?
  12. M

    Suspended

    Please follow unsuspension request guidelines (click the green button of your service name for suspension details) https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  13. M

    requesting unsuspension

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  14. M

    Unsuspension Request

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/ and attach the reason the account panel lists as your suspension.
  15. M

    ⚠️ Terminated | Backup Request | CRITICAL

    I have escalated this to an admin for further review to see if it is restorable. For future reference, you have to login to your account panel at https://x10hosting.com/panel once every 30 days (login anywhere else does not count), do not solely rely on email reminders and that backups are your...
  16. M

    Event scheduler

    Chances are more likely the answer will be no.
  17. M

    requesting unsuspension

    Please follow the unsuspension request guidelines. https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/ The email should also have more information regarding the suspension.
  18. M

    Cant login to upload ftp files.

    You will need to wait the 24 hours and then try to login again.
  19. M

    imap certificate is not trusted

    It is because your SSL certificate does not cover mail.nuv4.x10.mx, just using nuv4.x10.mx as the mail host should suffice.
  20. M

    imap certificate is not trusted

    What information are you supplying to the mail client, more specific, server name, port, and security type?
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