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  1. E

    no login possible since months

    Please re-attempt access
  2. E

    requesting unsuspension

    This domain has been allowed. You should see service active within 1 hour of this update. No further action is required on your part
  3. E

    My domain fincollectmobile.x10.mx has been suspended

    Kindly let us know what the purpose of your domain is as the domain name you are attempting to use aligns with content that is not suitable for our services.
  4. E

    Subject: Disk Space Upgrade Request - Xgmibsev

    The website and service you are hosting is not suitable for our free environment as this is an advertisement bot for "likes". Your log file is also using a good portion of your space which you should be able to truncate.
  5. E

    Unsuspension and account blocked

    This should now be resolved.
  6. E

    ⚠️ Terminated | Backup Request | CRITICAL

    I have restored the service again to 3/1 which is 1 week prior to termination. Again, this is for the latest service you have crated with us which was on 7/2024. Please allow up to 2 hours from this update for this to complete. You will also need to make sure you access your dashboard ...
  7. E

    Disk Space Increase Request

    This is coming from the auto install softacalous. You can adjust the settings under the extra feature section of your DA panel. backups are okay but I would recommend only doing one daily and auto removing the previous ones.
  8. E

    requesting unsuspension

    We have allowed this domain as our system has reported this as a a false positive. Please allow a few hours after this update for things to be come active.
  9. E

    Disk Space Increase Request

    I can see more than 60% of your usage was from backups. We have cleared these backups for you and your system should now have more space. We have also provided a small increase to help in the future.
  10. E

    Requesting Unsuspension

    This domain has been temp. allowed. Please remove the domain related to movies to prevent the service from being suspended again.
  11. E

    block ip Local

    your IP was blocked for attempting to connect to SSH / SFTP. This is not enabled for our free hosting users. We have unblocked the IP so you should see access restored.
  12. E

    Request to Increase my Disk Space

    We have cleared up your space as most of this usage was from your "backups" folder.
  13. E

    I'd like to delete my account, please

    Your account has been scheduled to be removed.
  14. E

    X12 email failed login

    Can you confirm what error you get when using webmail directly from the Directadmin portal?
  15. E

    Improvement at the limit

    This has been increased
  16. E

    requesting unsuspension

    This domain name is not allowed.
  17. E

    Event scheduler

    This is not an option we can enable globally on our free services. However, our low cost premium service can have this option : https://x10premium.com/
  18. E

    CloudLinux Manager is not available - when attempting to access the "Select PHP version" panel

    This should now be resolved!
  19. E

    ⚠️ Terminated | Backup Request | CRITICAL

    I can see our system sent 5 emails to your email address on file prior to this happening. Prior to 3/21 we see the last login to our system before that was 1/13. That said I have sent this over to our backend team to see if we have a backup on file to provide a one time restore! The latest...
  20. E

    Important Errors when trying to login / reply for inactive email

    Your service has been removed for 3 years now and has been inactive and removed. You will need to attempt to create a new service and account
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