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spacresx is correct, daily backups are currently not available on DirectAdmin interface. I know they should return eventually in some form, but it a lot of the backend work has been delayed, to a large part due to the Covid-19 situation we are all in right now. And as noted in ToS, backups are...

Session files are generally safe to delete, they may cause someone to have to re-login and to re-apply some settings and other things like that, but would not break the site in themselves. However, that many session files in a short time can indicate two things. One being the site has become...

Glad to hear it works properly for you now.

I have made a small change to the account, can you please try logging in now?

DirectAdmin has a function to rename the website, this essentially lets you switch domain for your site. Use with caution though as many scripts rely on the domain are configured for being a working option as they redirect to that automatically. It is indeed possible to delete a domain from...

Thanks for the translation. Right now we can not properly delete an account as all parts of the backend is not tied together with that functionality. Accounts do selfterminate though eventually if left alone (once the functionality is back that is).

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

I can grant access to the main account, but there is nothing more then a client account under this forum account. There was one however that was terminated as inactive on 2019-03-22 after being suspended for more then 21 days. See this thread as well, as due to the similarities in email...

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

I have now updated the DNS of your domain. You may need to flush your dns cache or await its natural refresh before it starts working properly for you.

Are you able to login using the link Garret gave? What is the error message? If you are able to login using the link in the above reply, please try clearing your cookies, specifically session cookies that relates to x10hosting. Your IP is not blocked, and i can not currently see anything in...

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

There would technically be no DNS to remove, just change the NS settings at your registrar, that is all that you need to be doing to change the DNS to somewhere else. Once the name servers are changed, and propagation has occurred properly, ours would not even be asked about your domain anymore.

Between November 28th and May 27th you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the login requirement (once every 30 days) has always been there however, so in end of...

Between December 12th and June 8th you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the login requirement (once every 30 days) has always been there however, so in mid January...

That does sound like a permissions issue to me. I see you have a plugin called adminimize, that appears to be used primarily on multiuser sites but can be used to limit access and "clean up" the admin interface. I'd say it is a fair chance you find the solution by editing the options or...

Admin area is always unaffected from the theme you chose. A plugin could cause it however.

The default page is index.html, if I'm not mistaken .html takes priority over .php so if you have both an index.php and an index.html, the html version would show by default.

Could you please take a screenshot showing the issue? The only dropdown I have in wordpress itself regarding adding new plugins is weather to search by tag, author or keyword right next to the input field for searching for a new plugin.