Search results

Domains are always pointed to /home/USER/domains/THE_DOMAIN/ there is no way to change that, and inside that folder there is a folder called public_html, in which you need to put the contents you want it to display. the co.in domain in your account does however not have a valid IP and from what...

Yeah, normally you have 21 days to remove a suspension, but since we started migrations in the middle of December, right about the time where your account should have been terminated by the automated system it still lists as suspended although the account itself is actually removed (xo5 does no...

The apache start page does get stuck in cache sometimes, clearing cache or forcing a reload without cache often helps (most browser that means hitting ctrl + f5). Your custom domain works fine for me.

Between November 27th and Maay 26th you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the login requirement (once every 30 days) has always been there however, so in end of...

Between November 28th and today you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the login requirement (once every 30 days) has always been there however, so in end of...

I have sent you a PM back. This should be resolved, awaiting user confirmation it works properly.

I have sorted out the DNS for your x10.bz domain. You are correct in assuming that without working DNS you can not redirect though, but now that it should work properly you can do so, you can set it up under "Account Manager"->"Site Redirection"

There is currently no active hosting account linked with this forum account. If you know you should have an active hosting account, under what domain do you have that? There was a previous account though, which was terminated on December 3rd of last year after having been suspended for 21 days.

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

The account should now be restored.

Actually if you look at the creation dates, they created a new hosting account on November 29th (there is indeed an older one that was terminated last year though), the account was migrated and has not not been purged, however by the looks the migration did go wrong (I get an error when trying...

You may need to tell the script you have installed that the .com domain should be the assigned domain. Many scripts automatically redirects traffic to the domain it has configured, wordpress for instance does this.

As per my update post in the migration thread from February all accounts were migrated then and any login issues seen after that point would be an indication that something went wrong. There are some backend work left to do which is the main reason the notice is there in the panel still, this...

Between November 28th and May 19th you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the login requirement (once every 30 days) has always been there however, so in end of...

There is no hosting account linked with the forum account you are posting from. Could you please let us know under what domain the account is setup? Username or email works too (you can PM me if you do not want to post that information publicly.

Between December 16th and May 21th you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the login requirement (once every 30 days) has always been there however, so in end of...

Between December 16th and May 21th you did not login to the account once, this lead it to be marked as inactive and purged in early March. The automated suspension system is halted during our maintenance, the login requirement (once every 30 days) has always been there however, so in Mid January...

Have you added the domain in your account, either as a separate domain (using Add New under Account Manager->Domain Setup) or as a domain pointer (found under Account Manager->Domain Pointers)? If you set our name servers, you only need to add it to your account, editing A records on goDaddy is...

Since the forum account is not linked with any hosting, and you using cloudflare so I can not check what server your a that way either, could you please tell me under what hosting username, or email address the account is setup? If you do not want to put it publicly you can PM me.

Could you please try clearing cookies, specifically session cookies relate to x10hosting? There is no apparent reason why the server won't allow you to login, but I'll check with the other admin as well in case they changed something.