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My last account was suspended permanently because I always use a VPN. They gave me permission to register another account but told me they limit accounts to be accessed by one IP Address. I guess they changed it, so are VPNs allowed now?

Yeah, that's cool I didn't know we could request a double. Do we get a double as needed or could we request in advance or multiple times? Like are we limited to one double or when needed?

I wish you luck @mauwiksx

Thank you @mauwiksx

Yep. That's what I was going to day lol, except for the part about his database lol.

You must wait for the DNS to propagate. If you're using CloudFlare you can try purging everything .

I thought they discontinued the Paper Lantern theme.

No problem. Yeah, they have that email which they reply to now and a telephone number. Because FTP error 220 means that a new user/client is trying to establish a connection.

Hm, I'm not sure. But, it won't hurt to shoot the Support team an email from the email associated with your account, tell them your username and that you're receiving an FTP error code 220 with correct login credentials. support@x10hosting.com

As said on the recent post. I doubt they'll do it, it'll be a lot of work because it's linked to your account and all of its information linking to your domain name and its records.

So, it didn't work trying to login to your account using the FTP information that's provided as Quick FTP when you login? Did you create any FTP Accounts?

I'm pretty sure they won't be able to do so or just won't because your username is associated with your x10 domain and other files. It'd be a huge hassle.

It's probably just you, honestly. I was using mine all last night up until like 9 AM.

Hm... You'd have to go in through the FTP, find the theme settings file somewhere (I forget where) and change the theme the manual way. Because, if I remember right Paper Lantern has been discontinued.

Hi, Unfortunately x10 only allows access to the registered IP Address. Accessing your account from another IP Address is strictly against the rules. Doing so will result in a permanent Account Suspension. The Administrators refuse to unsuspended any account that's been abusive by multiple...

I agree with mauwiksx but I personally refuse to use Gmail or any other "big brother" so I personally use my smart phone's SMTP Ensure your Domain's DNS is correctly configured and your MX records is pointing to your domain or x10's domain correctly. Try expanding your limit back to unlimited...

Try using the login FTP Settings when you login to your CPanel using your account username and password.

Did you upload any config or.htaccess files?

Yes, I've personally learned this in the past. Your account, all of your data will be deleted automatically and the staff can't recover it for you either. I wish you luck, because I lost everything when I went through this and had to start all over again.

Hi everyone, I'm personally a custom Web Developer but I design my church's website and they want to use WordPress. Apparently WordPress released an update (somewhere, I'm not too sure) that is basically like mandatory. My IT Partner at the church sets up the WordPress and I make the website...