Search results

Then one of the methods in the linked article might suffice. Though there might be more to this, I saw that there were files/folders that indicates of a used wordpress installation while the contents seen is that of a fresh install. This makes me think that the original database might have...

I assume that screenshot does say something about why you can't connect but I do not understand the language in it so could you please translate for me?

Your account are migrated, but I can't figure out why you are getting that response. I have been poking around and I see nothing out of the ordinary, and my account on the same server does not have that issue

I'm sad to inform you that right now I can't do anything as I are no longer able to login to the old servers (license is expired so you wouldnt either sadly). Our quick access backend does show you as unsuspended but I noticed that your site is redirected to the suspended page. Last I heard...

As of right now I am no longer redirected. I did flush my dns just recently for another reason though. If you had a permanent (301) redirect, that could have been cached on dns level even. I still need to make sure the correct IP sticks to your domain though.

As long as you have the latest version of wordpress the php version isn't going to be an issue, you should even be able to bump it up to the highest available. And yes, you should be able to change the login details within softaculous under edit.

I will have to talk to higher admins, as the IP ones again reverted back to the incorrect one although I did correct it a few hours ago. I have made changes so for the time being the site is served from the correct IP, but given that it changes itself there's something else in play.

No, the old panel is completely out of the picture. But in directadmin you do have softaculous under "Extra features" and that is showing that you do have a wordpress installation active. You should be able to alter those details through softaculous. There are other ways as well to regain...

I'm very sorry that your site got deleted when you removed the domain pointers, we would surely have made notes about it if it had occured during our testing, at no point have adding/removing a domain pointer caused any alterations to my files. As for migrating the emails, not sure there is an...

All accounts are bumped to use php version 7.2, that could be related if your script is not yet updated for use with the 7.x branch of php. You can switch to 5.6 by going to "Extra features" -> "Switch php version". The 500 error most oftenly relates to php errors (and use of a depreceted...

What you claim you had before migrations should really not have worked as that is on a whole different server. The suggested setting that I have found (though my account is on x11) is to use mail.yourdefaultdomain.com as the server host, that does however not provide a true ssl certificate as...

Sitebuilder will not be available once the migrations are done.

I see that you are using cloudflare, since there isn't any integration with cloudflare with directadmin you would need to update the A record for the domain at cloudflare if you haven't. The IP of the new server is: 198.91.81.13 I'll see to recreating the public_html for you, but for the future...

The ip should definitely have changed with the migration, which is why I wondered if you used cloudflare or similar as we wouldn't have been able to change records on their end if you did. I have sorted out the IP issue and confirmed that the redirect is indeed the result of one of your...

wordpress.org has nothing to do with our site and thus its login credentials would not be affected by the migrations, unless you refer to loging into the admin side of your wordpress installation, that would be done on your own domain (grvs.x10host.com/wp-login.php). If you did install via...

Yes, root on cpanel was just one step above from public_html, and with it being in root there directadmin naturally assumed you still wanted it in root along with the files that indeed do belong there. The added extra user has been removed from the database.

@delabol2 I found your IP as blocked for failed login attempts, I have unblocked it, can you try reaching your site now?

@delabol2 Your server is x14 and loads fine for me, I'll do a bit investigation to see if I can figure out why it doesnt for you. @lylex10h I can confirm that your server, x11, seem to have lost connectivity as I can not reach it on admin side or by viewing pages. I have reached out to admins...

Can you please try now? I did a small adjustement and upon testing I could create a file in your account without errors (I have removed it as well)

The issue is that your site is served from the old server not from the new server. When I ping the domain I get .2 as last number of ip, it should be .12 as last number, that is why I wondered if you had setup dns elsewhere such as with cloudflare. I think it fair to say that the issue is in...