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  1. Anna

    Since December 26 my site is no longer accessible

    I'm guessing you had an addon domain under cPanel? If you go to the folder called domains as shown in the folder tree of the top part of the image, do you then see that addon domain listed as a separate folder? Direct admin gives each domain their own folder structure, with a separate...
  2. Anna

    DirectAdmin With Cloudflare

    I have spoken with one of the other admins about cloudflare, and according to him cloudflare will hopefully be back in the control panel though that is not the first priority right now. He will look into it a bit more once the bigger things are done.
  3. Anna

    Account suspension

    I have unsuspended your account and it should be good to go momentarily.
  4. Anna

    DirectAdmin - Now What

    You have the filemanager under "System Info & Files". On the left you see a directory tree. In DirectAdmin all addon domains get their own folder completely separate from eachothers, you would find them under "domains" ->domainname->"public_hml". If you only have the default (freely provided...
  5. Anna

    Website Error

    If you have a separate domain of your own you should be able to add that, seem even as admin I'm not allowed to add domains that are subdomains of the ones we provide unfortunately. I have alerted another admin that might be able to modify a setting to allow that about the issue.
  6. Anna

    Website Error

    I have set your own personal domain as your main(default) domain, as I was not able to add the original x10.mx domain at this time.
  7. Anna

    Webmail broken after migration

    Are you getting any error from roundcube? For the default account you would login with the same as for the control panel, for the others with the full email address like myemail@mydomain.com Roundcube works fine for me, though my account is on x11. The server settings that I got working for my...
  8. Anna

    Website stripped from CSS

    They are both migrated, we do it per account at the least so all domains for one account would be transferred at the same time. However, directadmin and cpanel handles domains differently. I took a look at the source code for http://radoslav-bozhinov.com/, and the problem is in how it calls the...
  9. Anna

    Anyway to access database during migration

    It should open up a login prompt for phpmyadmin, it does for my account on x11. What would that friends username be?
  10. Anna

    Give my account back, please

    There was a lapse in login between August (I see a login on 27th) and December (where I see you logged in on the 10th), which would have caused the hosting account to get suspended for being inactive by end of September (30 days after last login) and later terminated in October (21 days after...
  11. Anna

    This is normal?

    It would be normal for accounts yet to be transferred, I can see yours is now though so you should no longer have that error.
  12. Anna

    Webmail broken after migration

    Was that by any chance a parked domain, now listed as a domain pointer? It seem that type of domain is treat them vastly different, here in direct admin it is merely a pointer, like you might want to have for a common misspelling of your main domain. To get email accounts to actually work it...
  13. Anna

    Website Error

    DirectAdmin and cPanel handles parked domains very differently, for directadmin they are simply domain pointers that you can not really alter any settings for (and thus not creating subdomains either technically). The only way to rectify the mismatch in how they are handled would be to remove...
  14. Anna

    Redirected with old Cpanel, now I can't remove it with the new DirectAdmin

    I have been granted access to the servers as admin, I do see two redirects on your account when checking "Account Manager" -> "Site redirection". I can remove them for you, I just want to confirm it is not something you have added recently. Could be something got messed up with who "owns" the...
  15. Anna

    Anyway to access database during migration

    Not from the servers as it is now. There may be an option with finding (or coding) a script that allows you to connect to the database and perform the necessary changes. FTP access should be available to get that script onto the server.
  16. Anna

    PhpMyAdmin in DirectAdmin

    For now you will be asked for username and password when you want to login to phpMyAdmin, and the combination you need to use is that of your control panel, and not the database settings you have made. You will find phpMyAdmin under "Extra Features". Most of the time the forum username is the...
  17. Anna

    Cannot find where I edit my site.

    If you previously did use sitebuilder that option is no longer available, but you can edit files under the file manager found at "System info & files". The filetree is a bit different, but if you have your site under the main domain you would find them by using the public_html folder that has...
  18. Anna

    i have a problem with remote conection, help, please.

    I see now that there is an option to add hosts, not sure if we can hide the option (as far as I know we couldn't with cpanel so might be the same here), but regardless it should not be working on free hosting accounts.
  19. Anna

    i have a problem with remote conection, help, please.

    To manage the databases you have for your site, many scripts such as blogs, forums and content management systems rely on a database for the backend.
  20. Anna

    i have a problem with remote conection, help, please.

    It should not have worked before so likely it will not work again. You would need to code an API to which your local application connects. Our services is for creating websites and those would typically connect through localhost, there are however dedicated mysql hosts out there if that's all...
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