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  1. Anna

    Upgrading to Paid Service

    I'm not sure what you refer to by notes. You can buy premium hosting for one month, direct link for that option: http://x10premium.com/order.php?order-paymentcycle=1 You can at any time request to change the billing cycle and you would then get the benefits that comes with the billing cycle...
  2. Anna

    Upgrading to Paid Service

    Premium does come with backup manager in cPanel, so a one click backup would be possible. The issues you are seeing with your site right now, slow loading and temporary unavailable, is caused by a maintenance run in preparation for the SAN migration, you can read over all information about that...
  3. Anna

    why i cant signup free host

    As that reason states, the country you are located in has been blocked from signing up due to past abuse. This means that your country is among those that represented the most fraud abuse of our service in the past.
  4. Anna

    Addon domain problem

    Hello, You should be able to add the domain now, however you'll want to set the name servers first at the domain registrar. If you already have done so, they are most likely not fully propagated as a look up didn't show it to use ours, which could be why it failed the first time you tried...
  5. Anna

    Addon domain problem

    Hello, In order to actually delete the incomplete records, we'd need to know the domain.
  6. Anna

    Can't access https://starka.x10hosting.com:2083

    That address loads up just fine for me right now, do you still have a problem access cPanel?
  7. Anna

    My domain of fbapps.org.uk is directed at your main page.

    Hello, You should be able to use that domain now.
  8. Anna

    Can't see images in WP after domain change

    Closing thread to mark as resolved.
  9. Anna

    I'm still get suspension

    Since your account violated state laws by providing online gaming, the account will NOT be unsuspended, eventually it will be terminated.
  10. Anna

    Hosting Account Signup Failure (Error Code 56C87133)

    I see an existing hosting account, linked to the forum account you just posted with, using that username.
  11. Anna

    500 Internal Server Error

    I changed the last two folders that were still 777 to 755, your site appears to be loading fine now.
  12. Anna

    Account status is unsuspended but site still shows suspension page

    Hello, This has been sorted now.
  13. Anna

    Unable to add my own domain (PARKED error!)

    Hello, I have added the domain as parked domain to your account.
  14. Anna

    cannot access server

    Should be sorted now. public_html should ALWAYS have the permissions 750 set to properly work.
  15. Anna

    please unsuspend

    I have unsuspended your account. You should have been able to do so from your account panel, under hosting -> suspensions.
  16. Anna

    Error In site after setting dns

    Please try clearing your browser cache.
  17. Anna

    FTP Logiin

    just to check, can you login to cPanel (https://stoli.x10hosting.com:2083) with the same details? Do note that the username for ftp/cPanel is NOT the same as you use here at the forums.
  18. Anna

    24 Hours Past, Still Got "Default Web Page"

    Hello, Please clear your browser cache and try now.
  19. Anna

    Error In site after setting dns

    What error are you getting? I can load that domain just fine at this time.
  20. Anna

    Unsuspension, please

    Your account is currently not suspended.
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