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  1. Anna

    Suspension

    You can, once this one has been terminated, which will be no sooner then after at least 14 days has passed since the suspension was placed. Do note, it could be considerably longer then 14 days.
  2. Anna

    Suspension

    If you do not have a valid license number, then the suspension would be permanent as that would mean you have an illegal, nulled, version of vBulletin. The only reason you got away with it this far is you apparently was lucky enough to not get manually reviewed previously. Now with our improved...
  3. Anna

    Add-on or changing the main domain does not work.

    You should now be able to add the domain. Note that if you want it as your main domain you can't have it added as an addon, or parked, domain in cPanel.
  4. Anna

    PHP login script

    Re: help please This is a question more suited for "Programming Help", so I'm moving it there.
  5. Anna

    Suspension

    Actually, given the reason being that the license number is missing in your vBulletin files, you can get unsuspended IF you provide a valid license number for your vBulleting install.
  6. Anna

    localhost connection error

    yes, but that has nothing to do with the database setting, which is what you said you had troubles with. the two most common causes are: 1. Misconfigured .htaccess 2. Wrong file permissions set. (777 on a file/folder that is accessed with the browser will cause the server to throw an error) I...
  7. Anna

    Hi! I just signed up and I have a small question regarding the Free Hosting

    You are correct, as long as there's at least something on the index page it is OK.
  8. Anna

    Hi! I just signed up and I have a small question regarding the Free Hosting

    A forum would be considered a working site, so that is just fine.
  9. Anna

    locked out

    All hosting accounts should have a linked forum account, which is to be used when requesting support as we can then pull up account information easily by a simple click, it also because of that it is important that you always request support with the correct forum account in case you have more...
  10. Anna

    Lost my forum

    I see an SMF installer script when going to your domain. If you still get that babyblue default page, please try clearing your browser cache.
  11. Anna

    suspension laid on my account

    We do not allow phishing sites, not for any reason. By uploading that you did violate our ToS, and the account has therefor been permanently suspended.
  12. Anna

    locked out

    Might be because I looked at the account linked with this forum account, and replaced the file in that ccount, which is: garypeg For trouble with any other account, you need to request support with the forum account that is linked with that account as stated by gsonline. As you noticed you can...
  13. Anna

    Error on Suspension

    I do not see any redirects to suspension on your site, nor do I see a wordpress, I see a moodle install.
  14. Anna

    suspension

    Your account is currently not suspended.
  15. Anna

    Cancel account please

    I have marked the account for termination (placed it in suspension mode), and it will be removed in approximately 14 days. Should you change your mind during that time, just open a new support request stating so and we will remove the suspension.
  16. Anna

    My account is getting suspended again and again, what may be reason?

    Please note it may not be the only cause, but it is commonly causing high resource usage. If the problem still remains, try looking at disabling other plugins as well, especially if they in any way handles cache functions or any automated procedures.
  17. Anna

    Error addons domain

    Have you previously had an account with us where you used that domain? There's entries for it on our name servers, pointing to Stoli. From what I can see it is currently not attached to an account though.
  18. Anna

    My account is getting suspended again and again, what may be reason?

    Took a quick look at the logs, but they are rather inconclusive, pointing towards your index only, specifically viewing a few pages /pages/5 and /pages/6. I doubt the content of those two are the cause though. Noticed you have wp-super cache uploaded, not sure if it is actually activated, but...
  19. Anna

    Premium Hosting

    You could buy the one month package at $6.95 for testing, if you're happy it can be "upgraded" to the 3 year plan, it is the same package just with a discount for buying for a longer period of time. As you noticed there's no refunds. To be able to resell it'd be recommended to have a Reseller...
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