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  1. Anna

    cannot add domain - already configured?

    Domain has been added. Please do note that we only supports sites in English, Spanish or French, having any other language does require there to at all times be a full, manual, translation into one of those languages. Premium Hosting does not have that restrictions.
  2. Anna

    Cannot create addon domain

    Let me know what folder it should point to and I'll see about adding it from the backend, appears that Stoli currently does not approve of adding domains, we have since I last replied had a few more reports saying the same. I will click the escalate button for this ticket, which will close the...
  3. Anna

    account related

    Purpose does not matter, the material should NEVER have been uploaded.
  4. Anna

    my account has been suspended

    Your account is currently not listed as suspended, are you experiencing any problems with it?
  5. Anna

    adding domain

    If the domain is already parked, you can not set it as addon domain without removing it from parked first. An addon domain allows you to use a second domain, to create a second independent site. This article may clear out things regarding the use of the various domain options...
  6. Anna

    parked domain

    Looks like you have not yet set our name servers for your domain: Please set it to use ns1.x10hosting.com and ns2.x10hosting.com After that you should be able to add the domain, I have removed the entries that were left on our nameservers after the initial failed attempt.
  7. Anna

    cannot add domain - already configured?

    What is the domain?
  8. Anna

    not live

    I can see the content you have uploaded to your account perfectly fine. Although the stuff uploaded is only images that are located in the folders: /public_html/resources/images/ and /public_html/resources/content/ Do you get any errors? Have you tried clearing browser cache?
  9. Anna

    Some people can't view X10 websites

    browser is not a factor at all.
  10. Anna

    Site Suspension

    That would not help, since warez is prohibited on Premium hosting as well.
  11. Anna

    Account suspended

    We do not tolerate phishing materials, for any reason, to be uploaded onto our servers, the suspension is therefor permanent.
  12. Anna

    Delete My Account

    Fill out this form: Do note that if you have another account as well, you need to put in a separate request for that account, from that account.
  13. Anna

    hosting problems

    No need to worry about that now, the account just got suspended as the only thing you had uploaded was a PHProxy script. Suspension is permanent.
  14. Anna

    Reactivate my hosting account

    Your account is active, do you see any problems with it?
  15. Anna

    Reactivate my hosting please !

    As I told you in the other thread, we do not allow rapidleech, for any reason. Suspension is permanent. Closing this duplicate thread.
  16. Anna

    Need help by transferring my site from another host

    1. download the files from the old host. 2. export the database at old host. 3. Upload files to your account here. 4. create a database; using the mysql wizard is easiest. 5. import the database using phpmyadmin to the database created in the above step. 6. Change the configuration file as...
  17. Anna

    Please active again my acc !

    Rapidleech is prohibited by TOS, it is even mentioned by name as an example of what is NOT allowed. The account is now permanently suspended and will be terminated in due time.
  18. Anna

    Some people can't view X10 websites

    That IP was not entered into the firewall for Starka, which is your server. That leaves us with a routing issue, which is significantly harder to sort, as often the problem is located somewhere out of our control. If she does a tracert to the server you are on (on windows Start->run; type in...
  19. Anna

    Please!!!!!!!!!!!!!!!!

    You'll have to look elsewhere, you can not get one with us currently. Unless you opt for Premium which does not have such limitations.
  20. Anna

    Please!!!!!!!!!!!!!!!!

    Changed my reply to match your new information. No, we can not bypass that at this time. It is as it says, due to excessive past abuse from your country we have blocked sign-ups from Brazil, among a number other countries that were also represented by a large number of abusive users.
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