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  1. Anna

    Problem with FTP

    The server is online, it is some sort of network issue, question is where along the way, DC says not their end, my ISP says not their end... Since it does affect other ISPs I suspect that it is not really ISP end, but some node along the path that we all happen to be routed through. I can not...
  2. Anna

    The DNS .??

    Our name servers are ns1.x10hosting.com and ns2.x10hosting.com
  3. Anna

    answer

    Did some googling and found their site. The php requirements are met. We are using Linux. Looks like we have a Zend Optimizer version that match as well (above 3.0.0). You would need to have a valid license though to run it on our hosting. Also seeing as the license might be bound both to IP...
  4. Anna

    ftp using captain ftp

    Once the hosting account is setup there should be no additional delays. Do note that you are only allowed to have ONE free hosting account, so if the other is still active, you'll have to chose which one t use. What error, if any, do you get from your ftp client? And what are you putting as...
  5. Anna

    answer

    I have not heard about that CMS, but as long as it is not illegally obtained, there should be no problems at all. I can not guarantee that it runs smooth on Free hosting as that would depend on its resource usage for instance. What are the requirements for the CMS regarding php, mysq etc?
  6. Anna

    Uprading account

    There is no longer any ad-enhanced plans. The only upgrades available are Prime Membership, Illuminated or a full Premium account.
  7. Anna

    Hello, Suspended?

    Prime doesn't allow for chats either. Illuminated or Premium Hosting does.
  8. Anna

    suspension

    Sounds as you kind of admits to uploading content that would make your site look like someone elses? That would be something we have zero tolerance with, and would be why it says "masquerading as a trustworthy entity". Suspension is permanent.
  9. Anna

    co.cc dns servers

    Our name servers, that we recommend that you use, is: ns1.x10hosting.com and ns2.x10hosting.com
  10. Anna

    Not working!

    Hello, Could you please provide a tracert to Boru together with your IP? It seem to have a bit of an issue with connectivity from some locations (I can't access either on main IP but I know that it is up). If you are on windows you can do the tracert by: start -> run; type in cmd click OK. In...
  11. Anna

    Subdomain Not Working

    Once you reach a set amount (minimum amount for payout from adsense) of money you should be able to do that. However that would be a question best asked to adsense support.
  12. Anna

    Problems with boru

    Hello, Could you please do a tracert to the server? If you are on windows: start->run, type in cmd, press ok. In the command line interface that appears type in: tracert boru.x10hosting.com Also please include your IP as seen on http://www.whatsmyip.org/
  13. Anna

    Is the hosting down?

    An bigger issue would be that there seem to be a lack of a site in your account. But there's a few installers and various files that does not have anything to do with a working website. We provide service for building a website, not storing files. Account has been suspended.
  14. Anna

    Subdomain Not Working

    That is the host to use for setting up a mail client, such as thunderbirs, windows mail etc, unless you reconfigure it, the domain does not point to any webcontent, and is by default not supposed to do so either.
  15. Anna

    Subdomain Not Working

    The subdomain fails because the folder it points to /public_html/wap/ does not exist in your account. Same goes for your other subdomain.
  16. Anna

    Server boru down ????

    Hello, Are you able to connect to boru now or is there still any problems?
  17. Anna

    Problem with FTP

    Hello, Are you still unable to connect? We have a ticket up with the DC, and they want to get note about as many IPs as possible that fail to do some testing from their end.
  18. Anna

    I can not connect to boru server

    Could you please do a tracert and paste the full response? And please let me know what IP you are located at. you can send me an email to anna[at]x10hosting.com
  19. Anna

    site down / cannot access site (boru)

    Can you please do a tracert to boru, we got a ticket up with the DC as it is not only one that it fails for? If you are on windows: start->run, type in cmd press ok. In the command line interface type: tracert boru.x10hosting.com and hit enter. Please paste in the full response in your post.
  20. Anna

    hosting account is suspended

    Everything will be deleted when the account is terminated, which will be no sooner then after 14 days of suspension.
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