Search results

  1. Anna

    I can not unsuspent my account!

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  2. Anna

    change domain name error

    DNS can take as long as 48 hours to settle in (DNS propagation). What is the domain you want to use? The one I see as your main (ux2clan.co.cc) does properly work for me, showing an under construction page.
  3. Anna

    still my domain addone not working

    Hello, In order for us to do that, please tell which folder the domain should point to.
  4. Anna

    Internal Server Error For days now - I have ascertained all permissions are NOT 0755

    Re: Internal Server Error For days now - I have ascertained all permissions are NOT 0 Hello, I have clicked around on various links on your site, and has not encountered the 500 error. Once possible cause is the script exceeding 60 seconds execution time, which could happen if the server was...
  5. Anna

    Suspended - crunkpanda

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. Your server is now chopin - https://chopin.x10hosting.com:2083 I'll close this...
  6. Anna

    Database Error:

    Hello, This should now be sorted, your site works. I'll close this ticket, if there's still any issues regarding this you can re-open the thread by clicking "Administrative".
  7. Anna

    cannot login to my wp-admin

    Hello, Sounds like the upgrade failed. You could try getting fresh files from wordpress and uploading, in case there's some file that got corrupted, or is missing from when the upgrade stalled.
  8. Anna

    Suspended account

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  9. Anna

    UnSuspension error

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  10. Anna

    Old Email accounts

    Hello, Those e-mail addresses are now removed. I'll close this thread, if there still is any issues regarding this you can re-open the thread by clicking "Administrative".
  11. Anna

    Addon Domains

    Hello, What is the domain in question? It is probably still noted on the name servers, which is why you have problems. Other then that, there should be no other issues with addon domains now.
  12. Anna

    Has my website been hacked?

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  13. Anna

    please re-open my hosting account

    Hello, Your account is in good standard, the parked domain works. However your main domain (manuram.co.cc) does not point to the server your account is on. Please check the settings for the domain at the control panel with co.cc
  14. Anna

    Error Unsuspending Free Account

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  15. Anna

    Cronjob Need write Access

    Since an answer has been given I'll close this thread to mark it as resolved.
  16. Anna

    500 Internal Server Error

    Hello, Yes paid accounts are on different servers. I did run a command server side to recursively set all files to chmod 644 and all folders to 755, I can now browse your site without any errors (using the domain keyworker.x10hosting.com).
  17. Anna

    Cpanel Auto script installer problem

    both fantastico and softaculous are present when I check your cPanel
  18. Anna

    cPanel issue

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  19. Anna

    Issues with account/cpanel mismatch

    Gonna close this one off, the OP has gotten his reply and has not posted back since.
  20. Anna

    Unable to unsuspend account

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
Top