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No, if you absolutely need ssh access you'll have to buy premium. SSH access is not available to free hosting.

Your account is suspended for high resource usage, which has nothing to do with the payment you made as that only protects against inactivity suspension. When you try to login to the account panel at http://x10hosting.com/control with your forum user name and password, do you get an error? If...

I just checked your account, and the vBulletin forum you have installed in the folder wowforum is a nulled version. Your account is permanently suspended.

Just got confirmed, ImageMagick should be installed, if it for some reason gives an error it is not let me know and we'll sort that.

The address for loging into cPanel is not the one you specified above. To access cPanel it is, in your case: http://onedan1solutions.x10.mx:2082

Hello, I have unsuspended your account. It should be fully unlocked shortly.

When you break the TOS you did agree to on signing up, then this is what happens.

eventually the account will be terminated, at which point the domain will be released.

There's nothing you can do to get your account unlocked. Your account is permanently suspended (blocked) for breaking the TOS.

user your main domain as ftp host. and your cPanel username / password (or the username and password you set when creating an ftp account).

NO, won't happen. *Closing thread as the definitive answer has been given*

No. Breaking TOS in such sever way means the account will not be unsupended, you will not be granted access to get backups of your content. The account is pending termination.

that would be considered phishing, and still is a breach of TOS that fall under zero tolerance, which means you won't be unsuspended.

If it was terminated that means it was deleted from the system, and that does indeed seem to be the case as I could not find an account with that user name or with that domain. You will have to sign up for a new account. To get it linked with this forum account please make sure you are logged...

That hosting account is linked to a forum account with the username: amit520433 The hosting account is currently suspended for inactivity. Login to the control panel (http://x10hosting.com/control) using the forum username amit520433 and the password for that (if you do not know it you can use...

Hello, Glad you like it here :) We do plan on staying around here for the long term.

Your account has now been unsuspended.

I just did a whois on your domain, it does show you as having the co.cc name servers set. How did you configure the domain to point towards our servers over at co.cc? If you did use an A record, you might need to update that as the IP of the server did change in the migration. The reason we...

Might be you have been blocked in firewall, commonly that happens with too many failed login attempts. As I doubt you will want to put your IP publicly, I'll escalate this into a ticket. You can reply the ticket through your control panel.

Hello, there's no hosting account linked with this forum account, what is your cPanel user name?