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  1. Anna

    Susspension reports

    Note that it is the forum (here) that you need to login to keep the account active. A common mistake is to login to cPanel and/or Account Panel only and think that will be enough to keep it active. It is also common that a user requests their account to be unsuspended through account panel...
  2. Anna

    dude

    you shouldn't be Also as you might have seen in the news the new limit is 31 one days starting tomorrow.
  3. Anna

    Additional Changes

    the x10 commandments are now updated.
  4. Anna

    Add On Domains

    With a bit knowledge of coding, you can actually use .htaccess to make a parked domain point to a sub folder. Though the easiest course of action is switching to an ad-enhanced package, and/or buy the double all deal (which can be applied twice) for a one time fee.
  5. Anna

    Additional Changes

    will a month be considered to have 30 or 31 days (if you are going for the every x days) or will it be a check on a specific date each month to see if a login was made since the same date last month?
  6. Anna

    Broken Link =(

    eventually they might, however co.cc is probably more widely known and used (as it can be used at other hosts as well), so they might have been convinced to see that as a domain of its own, and hence treat the sub domains under it as separate domains.
  7. Anna

    dude

    Also it is important to know that forum logins are the only ones that can reset the inactivity timer. It doesn't matter if you visit cPanel or account panel daily, if you do NOT login to the forums your account will be flagged as inactive and get suspended. Also you need to make sure you login...
  8. Anna

    ASP on X10?

    there's support for ASP.NET, through the mono project. Our servers are linux based.
  9. Anna

    Stoli.x10 not working

    Glad to hear. Closing thread as the issue is sorted. Feel free to submit a new support thread if you need help in the future.
  10. Anna

    downtime: free hosting vs paid

    User name should get to be the same, IF you filled in the information about your current cPanel nick. Neither the transfer nor the account creation is automated though, so it might take a little while before it's fully set up for you.
  11. Anna

    downtime: free hosting vs paid

    If you enter your current cPanel nick when asked a few steps into the process it will be automatically transferred for you.
  12. Anna

    Errm18085

    You already have an hosting account associated with your forum account. You are only allowed to have one hosting account.
  13. Anna

    Site accesses old MySQL database; current one viewable in PHPMyAdmin

    This is not a normal behavior by the server so I think its fairly safe to say it won't happen often. If you still can't load phpmyadmin in an hour or two, post back as that might be a separate issue.
  14. Anna

    Site accesses old MySQL database; current one viewable in PHPMyAdmin

    This issue was caused by a failing link between your server and the remote mysql server, everything should be back to normal again.
  15. Anna

    URGENT:Loss of data

    The cause was a failing link to the remote mysql server, which lead it to revert to the older database stored locally on your server.
  16. Anna

    lost all my post?

    It appears that for a few accounts the link to the remote sql server failed, thus reverting to the older localhost database. If it isn't back to normal yet, it should be shortly.
  17. Anna

    downtime: free hosting vs paid

    paid comes with an uptime guarantee of 99.9%
  18. Anna

    Stoli.x10 not working

    Should be back to normal now.
  19. Anna

    how many double ups?

    You can double up twice.
  20. Anna

    Sorry !!! I can't login to my ACC Panel !!! Help me

    Kraqen: I found his account to be suspended for being unlinked, which is something they can not deal with themselves. Also I did not find a ticket created by the user locked. locked: I have linked your accounts together and unsuspended you.
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