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It's among the first thing I do when I get up.... right after breakfast :) Though not always very early.. as I tend to be here very late at night (or even until early mornings sometimes)

I'd be happy to go check your ticket right away if you get me ticket id, because I can not find it by your name. Btw, you do realize that free hosting support is done by volunteers that do it on their spare time?

sql: You need to create databases and data base users in cPanel (and link the user to proper database), there's no sql user / password automatically created. FTP: Host: your main domain, ex: example.x10hosting.com User name: your cPanel user name Password: your cPanel password Port: 21...

There's no button for deletion of account. You need to request that through a support ticket. Be sure to clearly state that you have backups needed.

You can even post the google translate gadget (or other similar) to your site and that would count as valid (at least that's what I were told when I asked before getting involved as staff). Point is it should be easy for us to find a way to translate your site, be it by translation gadget or...

One reason to have that in the signature might be that some just don't realize there's something called rep, or might not really know when to use it. Personally I don't find it to be a bad thing to have it posted in signature, and I would definitely rep someone that told me something useful...

I have pointed out this thread for the techs.

it is enough that you login and visit the forum. It is advised to spend a minute or two to check the "News and Announcements" as well as "Services Alerts" forums while being here.

Yes, it is possible to know. I've sent you a private reply. For information: If anyone else wonders why, support system is probably a better place to go, as only staff can tell what was the cause.

I get a under construction site (in Spanish from what it looks)

What cPanel password do you want to recover the password for, this forum account does not have a cpanel account associated with it.

public_html and www folder is the same, www is basically only a shortcut to public_html folder. Any changes you do in one folder will show in the other. If you want to have another site, you'd need to have a separate domain for it and add that as an addon domain.

it all depends on how many actually are in queue ahead of you. If there's a lot signing up at the same time it can take a couple hours, counted from the point where you confirmed your e-mail address. Have you gotten the confirmation mail and confirmed your e-mail?

It is possible that it is because the abuser was using a subdomain of x10hosting.com as we offer those to go with the free account. I have given the url of this thread to an admin, he can surely look into it further.

Finally, a word from admin on this. They aren't mixable, you can either buy "double everything" twice, or the "double the bandwidth and space" twice.

you can only buy them twice. I am not sure if it would work if you bought first the double everything twice and then the double bandwidth and space offer, or the other way around. I'll try and point one of the techs to this thread to clarify if you can combine the offer to gain even more...

They look identical to me, including the title up in the title bar

You can create an ftp account (done in cPanel) for your friend, granting him access only to the folder that contain your forum files. Either a permanent account or one that you later remove. That way he does not access your full cPanel and you don't have to give out your login details for the...

our dns servers are ns1.x10hosting.com and ns2.x10hosting.com

I merged the two duplicated threads into one