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  1. M

    Change Server from x12 to x14

    If you went the sslforfree.com route you will need to reinstall it and go through the process again. Otherwise, you can retry the ACME Provider route. If you went the ACME Provider route and were successful, it should renew automatically.
  2. M

    requesting unsuspension

    Your email verification failed. Please complete the verification or request a new verification to be send through the account panel.
  3. M

    Network Blocklisted

    VPN is blocked, it will need to be disabled in order to login.
  4. M

    Invoice paiement-not button to pay

    It automatically pays and renews through PayPal, this can be seen in your PayPal account in subscriptions
  5. M

    Unlock my account Please

    VPNs are blocked, it must be disabled and then try again.
  6. M

    Change Server from x12 to x14

    Yes, would need to wait for weekly rate limit to reset. Alternatively, you could try sslforfree.com to get something sooner.
  7. M

    Change Server from x12 to x14

    That would not fix your issue, the issue is you did not configure SSL. In hosting control panel: Account Manager > SSL Certificates > Get automatic certificate from ACME Provider.
  8. M

    requesting unsuspension

    If you log into the account panel at https://x10hosting.com/panel, if informs you of the suspension reason.
  9. M

    Can't access my site

    You are not following the instructions given. Change the IP Address in the A record to 198.91.81.12. DO NOT put in any other IP Address.
  10. M

    Account disabled

    Are you the original poster, please make sure when posting on the forums to use the forum account that is associated to your account and service.
  11. M

    Can't access my site

    What does your panel say in https://x10hosting.com/panel try accessing the hosting control panel from there and go into DNS Management and edit the A record to 198.91.81.12
  12. M

    REQUEST TO INCREASE DISK SPACE

    Please create your own thread, resolved threads may not be checked as often
  13. M

    requesting unsuspension

    The term that caused it is "mail"
  14. M

    Account disabled

    Just to verify, the x10 page shows your service as active, correct?
  15. M

    500 Internal error in hosting panel / 503 in my website.

    A response was provided in the discord.
  16. M

    SSL Certificates

    There is very little that can be done. Aside from waiting for the weekly rate limit to reset, all that can be done is: 1. Selecting ZeroSSL instead of Let's Encrypt 2. Get a free SSL Certificate from https://sslforfree.com
  17. M

    How can I setup SSL and remove the "Not secure" warning like the photo?

    Account Manager > SSL Certificates > Get Automatic Certificate from ACME Provider
  18. M

    Problems accessing my hosting - Error 500 and Internal Error

    Please try again now.
  19. M

    Request to Reactivate My Inactive x10Hosting Account

    Please try again, the error 500 should be resolved.
  20. M

    I can't get a certificate of SSL

    What does your account panel say at https://x10hosting.com/panel If it shows active, click on hosting control panel and navigate to Account Manager > Domain Setup > click the checkbox to the domain > click the Suspend/Unsuspend button
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