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  1. WCE Administrator

    XO2 email server defunct.

    XO2 is the new vox, it's probably an issue that only affects some accounts I'd suggest creating a thread of your own so the administrators can help you.
  2. WCE Administrator

    XO2 email server defunct.

    Ah yes, thank you. the issue is now resolved. To be more specific, I just got the email notification for this thread update and I no longer get an SMTP error when sending emails to my gmail (the mail I just sent has yet to arrive but I'll give it a few minutes as I just sent it off)
  3. WCE Administrator

    XO2 email server defunct.

    Upon sending emails I get an error about the SMTP server refusing connections, happens both with webmail and external clients Further I am not receiving emails, this has been verified by sending a test mail from gmail and it not arriving. This has now been going on for a few days Please do...
  4. WCE Administrator

    XO2 where did email trace go?

    I swear, I had email trace in my account the other day, a feature I find quite handy and that was on the top of my most used features, did we really trade that for themes? (which is a lovely addition by the way, not worth the trade but still cool) Mainly I find this useful to see why emails...
  5. WCE Administrator

    Massive post-migration issues (vox)

    got it, everything seems to be back now
  6. WCE Administrator

    Massive post-migration issues (vox)

    I guess, I'd have to re-run the updates on wordpress but that'd be rather simple, either option you find to be the best.
  7. WCE Administrator

    Massive post-migration issues (vox)

    Oh and I just noticed my email account tied to hexahedronstudios.com is also missing (not that much of a problem, backed up the important emails), should I recreate it or is that also retrievable?
  8. WCE Administrator

    Massive post-migration issues (vox)

    Thank you :) Just quickly looking over my files, it seems that some files for hexahedronstudios are missing, so if you could get those files over that'd be awesome (I do not know what files are missing since I don't quite understand the structure of drupal, I know most of the...
  9. WCE Administrator

    Massive post-migration issues (vox)

    Seriously wtf? is this how you treat potential customers? Good thing I haven't given you guys any money yet. Again, I fail to see how I am "suspended" my two domains are clearly active, http://wirecube.x10.mx and http://hexahedronstudios.com I want my databases back ASAP.
  10. WCE Administrator

    Massive post-migration issues (vox)

    How so? I dare say that I am not suspended since I am looking at my cpanel right now (and if you bothered looking through my post history I posted in the introductions forum to mention that I forgot the password for my original forum account and since I no longer have access to the email address...
  11. WCE Administrator

    Massive post-migration issues (vox)

    Well yes, I figured as much based on the current status, however they seem to be only halfway done. Further I get this: when I try to load the webmail and cpanel
  12. WCE Administrator

    Massive post-migration issues (vox)

    My files seem intact but my databases are EMPTY, 0.00mb is not an appropriate database size. Not to mention that my email worked at the 27th but that's it, since then email tracing returns "No Such User Here" There are probably more issues than that but I haven't even been able to get into the...
  13. WCE Administrator

    Vox has run out of disk space!

    still, it's rather impossible for anyone to do anything right now The only thing we can do is wait for the administrators ^^; My primary website is down because it requires a lot of resources stored on disk and it can't access them because of the space running out
  14. WCE Administrator

    Vox has run out of disk space!

    That doesn't mean your website is down, that just means you can't access the cpanel. Either way no one can help you, we'll just have to wait for the administrators to free up some space ^^
  15. WCE Administrator

    Vox has run out of disk space!

    I don't know, my website is up (although I can't really use it since most all features require connecting to the sql database which is rather impossible when the server is out of disk space), either way I don't know what your website is so I can't really check it. My second website does *not*...
  16. WCE Administrator

    Vox has run out of disk space!

    The filesystem mounted at / on this server is running out of disk space. cPanel operations have been temporarily suspended to prevent something bad from happening. Please ask your system admin to remove any files not in use on that partition. Just thought it was a good idea to mention this.
  17. WCE Administrator

    how would I proceed with adding these DNS records?

    Ah yes, I realized that but it isn't an issue as I didn't have any custom settings (let alone a DNS zone file in the first place, it was created when I "reset" the settings)
  18. WCE Administrator

    how would I proceed with adding these DNS records?

    UPDATE2: Resetting the zone file worked since it created one, will this cause any issues?
  19. WCE Administrator

    how would I proceed with adding these DNS records?

    UPDATE: I can't seem to add them, I just get this error
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