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okay, can access it now thank you.

no its set by the internet provider here in the UK

yes its my landline that is black listed and it is static technically a dynamic Ip wouldnt have an issue as the once its blacklisted, you get a new IP and are good to go again its the x11 control panel

this is my ip ( i am assuming it saves IP's)

Still blacklisted. Please assist.

Bump Still blacklisted. Please assist

had email message response about 30mins ago but, starngely there is no post in the forum that i can see on two devices. from Evan M that ip removed from blacklist however i still am unable to connect on my desktop IP ...still get black listed message... same in incognito so doubt its a cache...

Dear hosting team I did several refreshes, cPanel wasn't loading, I thought it was just being buggy (it didnt request password) but it resulted in being blacklisted. Kindly remove the blacklist whenever able. Add to whitelist if possible. Many thanks

https://www.webtoffee.com/how-to-fix-the-mod_security-generated-error-on-your-site/ The suggestion by help sites is to contact your web host. "They (web host) will most likely solve the issue by disabling certain security rule(s) or by whitelisting the requested page. "

Thank you for you response...but issue is happening with multiple plugins, it is not restricted to word fence plugin, as when I deactivate and delete it still happens. But at the time of the screen shot wordfence was running a scan hence I mentioned it. What do these errors in the screenshot...

It goes through bouts of slowness, currently just in the backend trying to setup a LMS, and completely unresponse sometimes even the control panel even slows down. I t mainly coincides with these modsecurity triggered messages in the log... This current bout was triggered by word fence (from...

Yes please, seem to be still getting service unavailable 503 errors or unable to connect to database errors

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the server has been flaky since last night a a few servoice request might go through then service down for a long while was there an server update that needs looking at ?

Your generous support is much appreciated. Thank you.

hi team thanks for your services i am currently playing with an LMS project on my second site (....x10host.com) Unforetunately, i keep hitting the storage limit, plugins are failing to install I have deleted many of the media files and unused plugin.. but i still keep hitting the limit any...

Found it it, have adjusted it. Will give the upload a try later Many thanks

thank you for your continued support and services at x10hosting - much appreciated. i am trying to up load plugins on my WP site however get an error message : "The uploaded file exceeds the upload_max_filesize directive in php.ini." can we kindly boost the limit i am on x11 server many thanks

Your site is running an insecure version of PHP (7.2.34), which should be updated. is this message of any concern ? if so, how should it be rectified?

Understood thanks. I think lylex10h was trying to say the same but I did find it clear. Thanks also.