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Hello, My account has been suspended due to Dmca complaint zt. Unfortunately this is due to a misunderstanding on my part, which I have explained to the person who sent the complaint (they sent the exact same letter to me as they did to you). I have fulfilled the steps they requested me to...

Hello, I originally opened a support ticket on Aug 16 but nobody is answering me. I am unable to logon to my FTP server. It's been like that for a long time now, at first I thought it was due to the server updates but that is completed since way back now and it's still not working. My...

My site works fine but I can't seem to logon to my FTP server anymore to upload files. When I try in FileZilla I get an error message saying critical error and that it can't establish connection with the server. When I try to connect to the FTP via Firefox it says "530 Login authentication...

Hi, I'm on the fris server and I'm having trouble uploading / deleting files from my account, the FTP connection keeps disconnecting or won't connect. When I eventually do get on it's extremely slow, and don't stay up very long until it disconnects again. Anyone else experiencing this?

Last night it worked fine, but today I can't access it. It's at *.pcriot.com I just get an error message saying connection could not be established, make sure you're connected to the internet. I have not received any e-mails from x10hosting regarding my account. Does many users currently suffer...

Hello, Since approx. 1 day ago my website has been experiencing problems. Sometimes it will load partly (i.e. pages load but stops halfway thru), sometimes it won't load at all ("Page cannot be displayed"). Up until a day back it's been working fine. Could you please look into this for me and...