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Hello again. I just tried several more times to use the upgrade system and it is still broken. It still rejects the correct street address and forces the wrong city/town name to appear as well. If you know if there are any plans to fix this, could you please let me know? Thank you.

I'm just wondering if there is an update on this. I checked again and the upgrade system is still rejecting the correct address before it ever gets submitted for payment processing. Thank you.

Thank you very much. :)

I'm unable to upgrade to Prime because the payment system's address checking is broken. I've been trying to use this page without success: https://www.x10hosting.com/sso/upgrade/prime The border of the Street field in the Billing Address keeps turning red even though the address is correct...

Thank you for verifying this. Is this the same reason the Domain Forwarder feature that is shown under Forwarders in cPanel for free users isn't working, or is that a bug?

^ Just don't want my question to get lost. A number of other people who asked similar questions in the past were never responded to at all based on my searches of the forums. Thanks.

Looking around the forums, it seems to be the case that the Default Address option under Mail is not available for free accounts in cPanel. The page for setting this address can be opened by going to "def.html" but changing the setting has no effect and no status is given when the change is...