100 emails per hour suspension

[092565]

I have been suspended for violating our max email per hour rule - free hosting accounts are only allowed to send 100 emails per 1 hour (3600 seconds).

I've never used this account for any email acitivity.

Suspension code is 369EJ9ZAA272 .

Please unsuspend my account, and show me how to disable this feature so it won't recur.

 

[descalzo]

Your other thread http://forums.x10hosting.com/free-hosting/109186-100-emails-per-hour.html#post624021 has been escalated up to the Admins and one of them will handle the issue.

 

[092565]

My account is still suspended.

When unsuspend my account, please disable the email option so this kind of error won't ever recur.

Thanks

 

[Zubair]

This is not possible...

What script you are using??

 

[092565]

I use subDreamer and vBulletin scripts. Perhaps it's vBulletin's script that causes this error when I had the option "Verifying user's email address" checked ?

 

[Zubair]

Turn off to send the welcome email... also turn off the notification email send to you when new user register

 

[092565]

Thank you for the advice.

Would you please unsuspend my account so I could have those options disabled ?

 

[Zubair]

Please create new thread so I escalate the thread to support ticket.

 

[matthew1112]

do as boss is the best said

 

[092565]

I just did and I'm waiting to get my account unsuspended.

Thanks

 

[Anna]

Please create new thread so I escalate the thread to support ticket.

Don't advice hem to start new threads, this is a support thread which you could easily have escalated. Plus in this case there's already an escalated thread.

 

[Zubair]

There are too many replies in this thread that why i ask him to create new one...

 

[Anna]

actually, we prefer to have the thread with all information escalated, so we don't need to ask about the same things that may already be answered in the forums.

Had it been this thread I found in ticket area the first time, the matter would have been resolved sooner.

 

[Zubair]

actually, we prefer to have the thread with all information escalated, so we don't need to ask about the same things that may already be answered in the forums.

Had it been this thread I found in ticket area the first time, the matter would have been resolved sooner.

Ok.. Thanks for the information...