403 Error with videos

[directo2]

Okay, a while back my account had gotten temporally suspended because I hadn't long on x10hosting for a little while. I restored it like they said I could, then shortly after I wasn't able to upload videos on my site, and neither can my members. I haven't gone over my limit. And every time someone tries to upload a video through embedding it shows the 403 error.
You don't have permission to access /video/add on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Can someone help me? I don't think I will get this solved soon.

 

[ChatIndia]

sounds like a permission issue. can you check all your directories and file permissions?

 

[bdistler]

also mod_security settings will throw a 404 error if it sees a "leaky" response and a 403 error if it sees a "shady" request

 

[directo2]

Where would I find what you all are talking about? I don't see where that might be.

 

[rebootedc79]

I'm having exactly the same trouble with some ajax submits. When the submit content has the word "hentai" the server refuses to process it and throws a 403 - Forbidden error and additionally, a 404 - not found.

 

[essellar]

The "additionally, a 404..." is meaningless, really -- it simply says that you don't have a custom 403 error page in place. And yes, mod_security is there to, among other things, reduce the incidence of copyright infringement on x10Hosting's servers, as well as to prevent cross-site scripting attacks and so forth.

 

[directo2]

Could I possibly get an answer on where I might find the script? I know some script, but I am not a pro.

 

[directo2]

How would I get this problem solved? I'm in the process of upgrading the site so I can get more help, but if anyone here can help me solve this problem it would still be appreciated.