500 Internal Server Error, and x10hosting main site isn't working either

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elitepet

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My website, elitepetfence.com, is showing a 500 internal server error and when I visit http://x10hosting.com I'm getting a 520 error CloudFlare page so I think it's a problem with x10hosting.

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Anna

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Admins have been notified about the mainsite not working properly. Unfortunately parts of the backend where we can look up an account also seem to be failing so I can't do account look ups right now.
 

descalzo

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The x10 main site, the forums, and your site elitepetfence.com all seem to be working properly.

Do you a specific URL that shows the error?
 

elitepet

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I just found out what is happening. x10hosting.com (without www) is showing the error but www.x10hosting.com is working. I'm able to access it when www. is at the beginning of the URL. Not sure if that's normal but I'm glad I am able to access it again. :)
 

descalzo

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Without the www does not throw an error for me. (it does involve two redirections, first to https and a second to add the www)

Try clearing your browser cache and history.
 

elitepet

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I tried clearing my browser cache and visiting it again and it still shows the 522 CloudFlare error page.

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