552 Disk full - please upload later

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zonewars

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Hi,
I'm using Filezilla and trying to upload some files to my site, however it fails and I get the following:

"Response: 552 Disk full - please upload later
Error: Critical file transfer error"

I thought this may be a problem with the host and going on Filezilla's support forum this confirms it, just wondered how long will I have to wait to be able to upload again?

Many thanks!
 

essellar

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It may be a while (not days, but probably hours). The 552 means that the shared storage space for your server is (nearly) full, so the system prevents uploads and cPanel activity in general to protect the files that are there from corruption. Now staff will have to clear space "on the disk" if the can (often it's error logs, site backups that shouldn't be there, or people uploading a lot of files they shouldn't be uploading); if they can't for some reason (if all of the space is being used legitimately, which would be new around these parts) they will have to provision more space. Either way, it's going to take some time to go over the system.
 

zonewars

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Thanks for the speedy response!
I was thinking something along those lines but it's always good to have confirmation.. No worries, means I can watch the world cup final instead :)

Thanks essellar and enjoy the rest of your weekend :)
 

Livewire

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Should be (somewhat) fixed now; another staff member and I were already online and working on a different problem when we saw this post; he fixed it up so it should allow uploads again while we continue cleanup.
 

ediaryx1

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Sorry for reopening this thread but it seems recent (under a week) and I have the same problem. Thanks for the free support!
 

Dead-i

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Sorry for reopening this thread but it seems recent (under a week) and I have the same problem. Thanks for the free support!
Hi ediaryx1,

Sorry about that; I'll get this sorted out now. :)

Thank you,
 
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