thank you for answering very fast !!
the problem is about accessing to the control panel, i have no idea what is the corrects address to come in.
I mean, i know the right password and username info, but where is the control panel to access ??
another problem relates may be is because i hace change the primary domain of the account, and in some places of the site appears the old one yet...
i have initially one domain name, and now i have a diferent one, may be this is causing my problem...
thank you very much for helping me...
p.d. sorry about my english, i'm not native english speaker.
---------- Post added at 09:10 ---------- Previous post was at 09:08 ----------
the problem is solved, thank you very very very much !!