Account closed?

[mac173]

I think I have neglected to visit the boards for too long, and may have had my account closed. Can you confirm this, or tell me why I cannot log in? There was an explanation on the page when I tried to log in, but at work I am stuck with IE6 and the page does not display correctly and I could not read most of it.

Thanks for your help.


Account mac173

http://dorcraft.x10hosting.com

 

[galaxyAbstractor]

unfortunately that account was automatically terminated Nov 4 for being suspended for more than 10 days

 

[mac173]

Ok, I thought that was what happened. I assume that the files were deleted? More important, did I lose the extras that I purchased? I had doubled my limits.

Not your fault, I knew what would happen if I did not log in.

Can I get a new account, and can I get those limits reinstated?

Can I use my old account name again?

 

[stpvoice]

All of your files would have been deleted, and are un-recoverable.
As for the other questions, I'm unsure-but the chances are unless there is a record of your double all package, it may not be reinstated.

 

[Gouri]

You can use the same account name and use same forum account while creating the new hosting account.

Regarding your addons (double package) staff has to confirm.

 

[mac173]

Thanks, I'll reregister now, and hope for the best.
Edit:
DANG, I tried to register, but it says that my e-mail is not available?

 

[calistoy]

After entering your email, despite that error that it's unavailable, just go onto the next step. I hear that it works.

 

[mac173]

You were right. I used the navigation to the left and moved to the next step. I have a new account established.

THANKS!

 

[diabolo]

I'll escalate this to a support ticket so an admin can answer your question about the extras you purchased if they can be pushed to your new account.