Account deleted before 21 days

[cascajares]

hello:
The 01 May 2014 I have received that mail that I have not read it till today.

Notice of Account Suspension
This email notification is being sent to inform you that your hosting account has been suspended by x10Hosting's administration due to inactivity.
It is important that you request an unsuspension immediately. Inactive free web hosting accounts are removed from our servers after 21 days.
Please sign into the x10Hosting website for the option to remove the suspension.

• Sign In: https://x10hosting.com/sso/login
• Your Website: http://cascajares.x10host.com

Sincerely,
The x10Hosting Team

Today is 20 may 2014 and I cant unsuspend my account.
Please could you unsuspend it.
Thank you.

 

[cascajares]

plesase could any admin answer my question?

thank you?

 

[leafypiggy]

Your account has been terminated due to inactivity. Unfortunately this is an irreversible process, and your data is unrecoverable.

Though it is usually twenty-one days before an inactive account is terminated, the termination can happen any time after a two week period (14 days).