account id: WJA0128002739, ftp does not connect

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stpvoice

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Try adding another account in cpanel and using that one.

Also, ensure your firewall isn't blocking any connections, and that your username and password are correct.
 

galaxyAbstractor

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You need to set the nameservers of the domain to ns1.x10hosting.com and ns2.x10hosting.com before you can use FTP
 
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