account problems

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juljet

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Hi
I realise there are lots of issues recently and that you are working to iron them out, however I wanted to make sure my issue was your end and not something relating to my recent suspension.
I was under the impression my co.cc account meant that I would not be suspended if I failed to visit, and that this would cover for a period of one year however I am certain it's only been 9 months or so since I signed up on co.cc

Now I cannot access my control panel despite being unsuspended, and I cannot see my site at it's co.cc address either
 

vishal

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It might be due to updates.Since you are sure that you were unsuspended.Can you post your domain name
 

xav0989

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When you are suspended, you should be able to access the control panel at http://x10hosting.com/control/. From there, you can see your current suspension reason, and possibly queue for unsuspension.
 

jchome.inc

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I had that problem before, but later soon figured out how to re-activate the account.
 

descalzo

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I was under the impression my co.cc account meant that I would not be suspended if I failed to visit, and that this would cover for a period of one year however I am certain it's only been 9 months or so since I signed up on co.cc

Having a co.cc domain name has nothing to do with inactivity and the requirement to log into the Forums once every 31 days.
 

juljet

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Thanks all. Earlier my control panel was showing up oddly in IE8 and I couldn't actually see the button to sign into cpanel. I took a screenshot. Now I'm on my iPod Touch I looked via Safari and can see the button so I'll try later.
I mis-remembered, I meant I'd paid a small fee to X10 to not need to visit to avoid suspension. $1 or $1.99 I think? This coincided with creating the domain name so I got it muddled.

It says my account status is 'unsuspended'.
My domain name is thebrunette.co.cc

thanks for the help.
 
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