Account Suspended

[jghughes]

I requested account to be unsuspended on July 18. To date (July 22) my account is still susupended. Could you please release the suspension. Thank you, John Hughes

 

[Jarryd]

Hello John,

I have restored your account, can you please log in and verify everything is intact?

Sorry for the inconvenience.

 

[jghughes]

Hi Hellsheep,
Thanks for the help. Seems to be working okay now. I noticed my account status still shows suspended though.
Thanks again,
John

 

[Jarryd]

Hello John,

The suspension still showing is a result of our backend system not being fully up to date. The only problem you may encounter is that you can't access the account panel until our backend system is back online, then you will have to submit the automatic unsuspension as per usual. Once that's done everything should work fine.

As your issue is resolved i am going to close this support ticket. If you have any more problems please feel free to open a new ticket.

Thanks for using x10hosting.