Account Suspended

[redegg]

I've submitted several tickets for removing my suspension, but I only get error messages.

Hosting Unsuspension submitted August 3 at 6:29 am
HQvrVFMX0zE9
action status
Error information
Unsuspension of your hosting account. result
A system error occurred while processing this action.

Error Code: DE7B8AA4

Please help me to remove my suspension. Thank you.

 

[Anna]

Hello,

I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations.

I'll close this ticket, you can re-open it by clicking "Administrative" if the account is not back in working order in 24 hours.