Account suspended

[dnluser]

I tried to visit my website and got that message:
Your Hosting Account is Suspended
Your account has been suspended by x10Hosting's administration. More information regarding this may be viewed under the account management system on x10Hosting.com.
» Go to the x10Hosting Account Panel

How can I restore my account?

 

[Anna]

There's no hosting account attached to the forum account you currently use.

What is your cPanel user name?

 

[descalzo]

tsccterminator14 ... is that your other Forum Account? You have to log in here with that account to keep your Free Hosting account from being suspended for inactivity. It is the one that has a Free Hosting Account attached.

It was suspended for inactivity. I unsuspended it.

Happy Holidays

 

[dnluser]

What is your cPanel user name?

Same as forum name: dnluser

It's strange that i have seen this message a few minutes ago and now my site working correctly.

tsccterminator14 ... is that your other Forum Account?

No. I have only one forum account.

It was suspended for inactivity. I unsuspended it.

Okay. I understand. Thanks.

Happy Holidays

Thank you.

 

[Anna]

I did find an hosting account dnluser attached to the forum account tsccterminator14

You can login to account panel with that forum account and use the swap function to link the hosting account with the forum account dnluser if you want.

Only logins with the forum account that is linked with your hosting account will count regarding keeping the account active. You should also at all times use the linked account for all support requests.

 

[descalzo]

Well, if this is your only Forum Account, I guess I unsuspended the wrong account. Guess I will just re-suspend it.

BTW, what domain are we talking about?

 

[dnluser]

I did find an hosting account dnluser attached to the forum account tsccterminator14

I didn't create account with name tsccterminator14. Can it be created automatically?

BTW, what domain are we talking about?

tscc.x10.mx

 

[Anna]

Yes, forum accounts would be created during sign-up (unless you go through sign-up while being logged into account panel), which seem to be the case as it matches the contact e-mail for that account as well.

If that is the case, the password should be the same as you have for cPanel.