Account Suspended

[interne3]

How long does it normally take to process a Suspension Appeal?

 

[leafypiggy]

The turnaround for them is usually within 24 hours. Our Abuse Compliance Officer will look at it when he gets to it.

Make sure you check out our TOS -- http://x10hosting.com/terms

 

[interne3]

Yeah. I think what may have caused my suspension is another user posting porn on the forum. To prevent it from happening again, I am thinking of starting my own server and moving my site there. Thanks!

 

[Sharky]

Hello,
You are correct with the reasoning, but unfortunately, because of that, there is a note attached to your account to state that after having been inspected, it will not be unsuspended.

 

[Livewire]

As stated, we aren't lifting the suspension. You're responsible for the monitoring of your website; if you allow your users to upload images/files, you then must ensure what files are being uploaded abide by our Terms of Service. In failing to do so, we cannot lift the suspension.