Account Suspended

[ghardin2646]

My account was suspended for lack of use. How can I un-suspend it? The normal process does not work due to the migration process. I have an immediate need to use the account again.

 

[Anna]

There is no hosting account associated with the forum account you are posting from, this could indicate that the previous account was left inactive long enough to be terminated, which would happen 21 days after suspension if no action is taken.

I see an old account that was logged into last in end of September, which means it probably was suspended by end of october and then removed in mid to late november.

 

[ghardin]

There is no hosting account associated with the forum account you are posting from, this could indicate that the previous account was left inactive long enough to be terminated, which would happen 21 days after suspension if no action is taken.

I see an old account that was logged into last in end of September, which means it probably was suspended by end of october and then removed in mid to late november.

Is there anyway to unsuspend that old account? I thought it was tied to this email. When I try to log in with this email in the front end it seems to acknowledge that the account existed under that email but was suspended, taking me back to the create new account which of course is not working right now. How can I get back the account you show as suspended back in Sept as that is the last time I was on. We have been traveling a lot since then and probably did not have access much during that time.

 

[Anna]

Is there anyway to unsuspend that old account? I thought it was tied to this email. When I try to log in with this email in the front end it seems to acknowledge that the account existed under that email but was suspended, taking me back to the create new account which of course is not working right now. How can I get back the account you show as suspended back in Sept as that is the last time I was on. We have been traveling a lot since then and probably did not have access much during that time.

Once the account is terminated, then there is nothing left to unsuspend as everything has been deleted from the servers.

There was an old hosting account associated with the forum account you currently post from, last login on that is from early February last year, so that would have been terminated late march or early april last year.

 

[salihcen]

Hi Anna,

Could you possibly look into my account as well? https://x10hosting.com/community/threads/account-suspended.207377/

Thanks