Account Suspension due to Inactivity - Unable to Un-Suspend

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daneeloliwav

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Dear Staff,

as per object I've received the Suspension Warning for Inactivity ( my fault, really sorry about misisng the point! ) but for some reason the suspension didn't show up in my
Account Management Panel and Free Hosting is still reporting a green light.

Could you please un-suspend me? Below my account details.

Thank you in advance for your precious help.

account id WFP06117001
 

Gouri

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Dear Staff,

as per object I've received the Suspension Warning for Inactivity ( my fault, really sorry about misisng the point! ) but for some reason the suspension didn't show up in my
Account Management Panel and Free Hosting is still reporting a green light.

Could you please un-suspend me? Below my account details.

Thank you in advance for your precious help.

account id WFP06117001

Your account is not suspended at the moment. Check and post back.
 

daneeloliwav

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Thankyou for your answer.
Well, I've received this email saying that my account will be suspended
Important Information

x10Hosting has an inactivity policy that will soon affect your hosting account chetter. We require all users to access our forums and login at least once per month. At this time, your x10Hosting forum account finedistella14 has been inactive[.....]

And today I can't access my site and C-Panel reports a strange error on most task.

---------- Post added at 09:11 AM ---------- Previous post was at 08:57 AM ----------

CPanel reports this error:
[a fatal error or timeout occurred while processing this directive]

in almost every section. Also, FTP Root Account disappeared and I have no way to access files on my domain to make a backup copy.

FTP Access with last used configuration reports a " Fatal Error! Password Incorrect".

While PHPBB installation on my domain report the generic error " Could Not Get Style Data " altough I can see all files ( thanks to Legacy File Manager ) are present.

I hope this details might be usefull...thank you for your precious time.

---------- Post added at 09:53 AM ---------- Previous post was at 09:11 AM ----------

CPanel Detailed Error:

Code:
main::cpanel_parseblock('<table width="100%" id="stats_extended" class="truncate-table" c...') called at cpanel line 3842
    main::cpanel_parse('GLOB(0x6388950)') called at cpanel line 2157
    main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//extended_statsbar.h...', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 48
    Cpanel::Branding::Branding_include('extended_statsbar.html') called at (eval 78) line 1
    eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 949
    main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 4015
    main::dotag_finished_headers('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...', 0) called at cpanel line 3867
    main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3842
    main::cpanel_parse('GLOB(0x5f62b50)') called at cpanel line 2157
    main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 48
    Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
    eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 949
    main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 4015
    main::dotag_finished_headers('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...', 0) called at cpanel line 3898
    main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3842
    main::cpanel_parse('GLOB(0x5dbb7d0)') called at cpanel line 5335
    main::run_standard_mode() called at cpanel line 387

As far as i can see many other users seems to have same problems, or related somehow with this malfunctioning.

---------- Post added at 10:19 AM ---------- Previous post was at 09:53 AM ----------

After searching the DOCs of phpBB regarding the general error given, I've found what it seems to be the problem:

all files on the domain are automatically classified as Read-only file system.

This prevents ANY installation to run correctly [ Joomla, phpBB, VBulletin, etc. ] ( infact you can note more than 20 other posts regarding same problems ) since the all need at least one folder with CHMOD 777.

Also, I've regained access to my FTP but when i try to manullay set permissions here it comes the error:
550 CHMOD 777 *filename*: Read-only file system!

Please investigate the source of this problem ( maybe a mis-configuration during file transfers to the new server? ) and fix it.
 
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