Account Suspension

[pneath]

Dear Sir,

My account was suspended because I hadn't logged in for months. I saw a sentence that told me to open a support ticket. Therefore, I think "Create New Support Request" is what you need.

I need my account to be active again. I hope you can do it for me as soon as possible.
Thank you in advance for your help.

 

[zaccyuml]

I'm also having this problem, and I thank you for opening this thread up so that my account will be unsuspended as well. Thanks!

 

[Anna]

Dear Sir,

My account was suspended because I hadn't logged in for months. I saw a sentence that told me to open a support ticket. Therefore, I think "Create New Support Request" is what you need.

I need my account to be active again. I hope you can do it for me as soon as possible.
Thank you in advance for your help.

Your suspension doesn't have anything to do with you not logging in, the reason is your account is being moved to a new server.

You can read about why at http://status.x10hosting.com

 

[Anna]

I'm also having this problem, and I thank you for opening this thread up so that my account will be unsuspended as well. Thanks!

You should always start your own support thread.

That said, your account is not suspended at this time and appear to be working correctly.

 

[pneath]

Dear Sir,

Thank you for your response. According to what you told me, it means my account will be active again after the movement is completed, isn't it? If it is so, I can wait for this process. However, could you tell me how can I know it is completed or not? Or I just check only my status? Please tell me what I can do now.

 

[Zubair]

Dear Sir,

Thank you for your response. According to what you told me, it means my account will be active again after the movement is completed, isn't it? If it is so, I can wait for this process. However, could you tell me how can I know it is completed or not? Or I just check only my status? Please tell me what I can do now.

Yes, your account will become active again after these transfers are completed. Just keep an eye on http://status.x10hosting.com
once everything is fine, will be posted there.

 

[pneath]

Thank you again for your kind help. I appreciate it.